TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation information technology and services
Position: Delivery Manager I
Location: Bellevue WA 98006
Job Type: Temporary Assignment
Job Description
- We are looking for a seasoned Technical Delivery Manager to lead large-scale backend engineering engagements built on Java API microservices and cloud platforms executed within an Agile/DevOps framework.
- The ideal candidate will combine strong delivery leadership with deep technical expertise in Java Spring Boot microservices and proven experience in production support management to ensure end-to-end delivery platform stability and business value realization.
- This is a high-visibility role requiring excellent communication stakeholder engagement and cross-functional leadership.
Key Responsibilities
- End-to-End Delivery Management: Lead cross-functional teams to design develop and deliver enterprise-grade microservices and backend platforms using Java Spring Boot.
- Production Support & Stability Oversight: Manage 24x7 production operations incident response root cause analysis SLA adherence and implement automation-driven preventive measures.
- Client Engagement & Communication: Serve as the primary contact for clients and stakeholders; ensure delivery aligns with business objectives and service expectations.
- Progress & Governance: Partner with customer and UST leads for daily progress reviews provide status updates (weekly/monthly/quarterly) mitigate risks and recommend course corrections.
- Metrics & KPIs: Define and monitor health indicators (SLAs availability performance MTTR defect leakage) to measure delivery and support effectiveness.
- Technical Leadership: Guide architecture engineering best practices and DevOps adoption across Java API and microservices teams.
- Cloud Enablement: Oversee deployments on AWS Azure or GCP leveraging containerization (Docker/Kubernetes) serverless and cost optimization strategies.
- Agile/DevOps Practices: Drive CI/CD adoption automated deployments infrastructure-as-code and shift-left testing.
- Portfolio & Account Growth: Collaborate with account leadership to identify opportunities support solutioning contribute to RFPs and drive account expansion.
- Team & Vendor Management: Build mentor and grow high-performing engineering and support teams; manage vendor contributions effectively.
Required Skills and Experience
- 10 years of experience in software development and delivery; 5 years in a Technical Delivery or Engineering Management role.
- Strong expertise in Java Spring Boot RESTful APIs and microservices architecture.
- Proven track record in production support management incident management and ensuring SLA adherence.
- Hands-on knowledge of CI/CD pipelines containerization (Docker/Kubernetes) monitoring/logging (Splunk Dynatrace ELK Prometheus Grafana).
- Experience managing cloud-native applications (AWS preferred Azure/GCP considered).
- Strong client-facing communication and stakeholder management skills with ability to articulate business value delivered.
- Experience managing distributed teams in an Agile/DevOps delivery model.
Preferred Qualifications
- Experience in telecom domain is a plus.
- Exposure to observability tools and release management processes.
- Familiarity with hybrid environments (on-prem cloud).
TekWissen Group is an equal opportunity employer supporting workforce diversity.