Business Support Assistant
Business Support Assistant
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Job Description
The Service & Team:
The Together for Families directorate provides support to children and families within the county.
The Role:
Would you like to do a job that makes a difference whilst using your skills experience and compassion to support our Health Visiting and School Nursing Teams
Would you like to work for a service who has the following values embedded into everything that we do:
- Compassion
- Honesty & Integrity
- Trusting & Being Trustworthy
- Fairness & Respect
- Openness & Collaboration
We have a permanent full-time (37 hours) vacancy for a Business Support Assistant whose primary role will be to support the work of the Health Visiting and School Nursing Teams within East Cornwall. This includes St Austell up to Saltash/Torpoint. The role supports clinical colleagues and ensures timely communications with service users and partner agencies. It will involve a combination of office and home working including supporting operational colleagues at Family Hubs.
The successful applicants will need to be able to deliver or assist in the delivery of a range of administrative tasks which will include the use of spreadsheets the mail merging of documents the inputting and updating of information on a Case Management system diary management arranging meetings note-taking and the booking of training for staff. This role is very varied but full support and training will be given.
Whilst the location/work base for this role will be specified our evolving ways of working means that the role may require you to work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.
Working Pattern:
Monday to Friday 9am to 5pm
What youll need to succeed:
Applicants should have 4 GCSEs (A-C) or equivalent including English and Maths and have excellent communication and keyboard skills. Experience of working in an office environment would be an advantage.
You will have excellent interpersonal and communication skills with the ability to liaise appropriately with all levels of staff service users and other agencies. A professional approach applying discretion and diplomacy is essential. We also require flexibility and the ability to enjoy the challenge of working as part of a busy team producing good quality accurate outputs whilst often working to deadlines.
Please read the role profile for the full details of this role attached below in this advert
What youll get in return:
Cornwall Councils ambition is to be an employer of choice a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our core employee rewards and benefits include:
a competitive salary.
a defined benefit pension scheme based on your career average earnings. This includes the option for extra voluntary contributions
a generous annual leave entitlement with the potential to purchase additional leave.
A national award-winning employee health and wellbeing programme
Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
Additional Information:
Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.
The full role profile is attached here
We recommend saving a copy of this to refer to if you are invited to an interview.
For more information or an informal chat about the role please contact Kathryn Almond on
Interviews will be held on Tuesday 7th October 2025 at Looe Family Hub Trewint Crescent East Looe PL13 1ET
Application Process
Please attach a supporting statement to your application you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstratewhy you are suitable against each of the points marked as Application on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here The application process.
Please note that applications cannot be edited after they have been submitted please contact if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
Employment Type
Full-Time
