Guest Reception Clerk
Guest Reception Clerk
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Job Description
Guest Reception Clerk
LandSea provides accommodation and catering solutions for workforces in remote locations throughout BC. We believe in and strive towards creating good places for people to live. Anywhere. Learn more about us on our website at Working in Remote Camps
Our camps are located in remote areas and staff live on-site (meals and accommodation included) on scheduled shifts and leave camp on scheduled breaks. A typical shift schedule is any of the following: 4 weeks on and 2 weeks off 3 weeks on and 1 week off or 2 weeks on and 2 weeks off.
Most of our LandSea camps offer individual staff accommodation ensuite or shared bathroom full meals WIFI and some have health/gym facilities for staff. We provide partial uniforms and help with the travel/reservations as needed to and from camp locations.
Camp staff work long hours and multiple days in a row. A typical workday is between 10-12 hours (day or night shift) and overtime rates apply. Health and Wellness benefits are offered after three months.
Health and Safety and a Respectful Workplace are essential for everyone working together at LandSea. Our camps are drug and alcohol-free workplaces and some require pre-employment drug and alcohol testing. All new staff are required to complete pre-employment onboarding orientations.
Our team members include Clerks Cleaners General Helpers Housekeepers Janitors Maintenance Security Chefs Cooks Bakers Lodge Managers Health and Safety Officers and more.
About the Job Benefits and Perks
Starting September 25 2025
Wage starts at $21/hour
Overtime pay
Schedule: 10-hour or 12-hour shifts
4 weeks on; 2 weeks off rotation schedule
Meals and on-site accommodation are provided
Commuter benefits
Company events
Employee assistance program
Wellness program
Career growth opportunities
The Guest Reception Clerk serves as the first point of contact for all guests on the vessel. As such the ideal candidate should be friendly welcoming patient helpful and duties may include greeting guests as they arrive managing the check-in and check-out process answering questions and requests and helping with administrative tasks at the front desk.
Job Qualifications
Minimum 2 years of working in a hotel reception or guest services role.
Great communication skills. Speak read and write English.
Completion of a high school diploma GED or suitable equivalent
Team player; supports motivates and encourages others.
Excellent attention to detail and well-developed organizational skills
Strong work ethic with an ability to work independently and in a team environment.
Maintains a positive friendly attitude even under high pressure.
Always maintain a professional appearance.
Work safely and responsibly.
Job Duties and Responsibilities
Greets guests and assists them with check-in and check-out.
Maintains a positive attitude and friendly demeanor.
Responds to all guest questions and requests.
Answers and forwards phone calls
Manage guest bookings and reservations through the PMS.
Keep a tidy and organized workspace.
Assists with administrative and clerical tasks as needed.
Assists with storekeeping duties including restocking displays and POS.
Monitors closed-circuit television systems.
Performs Safety responsibility as defined by the Ships Safety Rules in case of an emergency.
Previous experience with different PMS
Physical Requirements
Stand walk stoop kneel or crouch for long periods.
Repeat the same movements including fast repetitive movements of fingers hands and wrists.
Use muscles to lift push pull or carry objects up to 50 lbs.
Use hands to handle objects and tools.
Willingness to travel often.
Pre-Employment Requirements
Marine Medical
Drug and Alcohol Clearance
Passenger Safety Management (may be required in future)
STCW Certification preferred
Completed Health Questionnaire
Valid Government Issued ID for travel
Provide former employment references (2 minimum)
Please visit our careers page to see more job opportunities.
Employment Type
Full-Time
