With an exceptional legacy passed on from its predecessors spanning all the way back to 1933 the LeadCar GMC Utica team brings a proven track record combined with an unmatched reputation for quality in the Utica NY market area.
If you are ready to take your career to the next level we are looking for a Sales BDC to lead our team. Apply today! To learn more about our company please visit .
EarningsPotential:
The salary range for this role is $50000.00 - $75000.00 annually. This is just one part of our total rewards package which additionally includes performance bonus for eligible roles commissions and competitive benefits.
What We Offer - Benefits:
- HealthInsurance
- Dental Insurance
- Vision Insurance
- Supplemental Benefit Insurance including Life Insurance Short and Long Term Disability Insurance Accident Insurance and more!
- 401(K) RetirementPlan
- Paid Time Off
- PaidHolidays
- Employee Discounts
- Employee Referral Program
- Continued training through the Company and our manufacturer
Essential Duties and Responsibilities:
- Develop performance metric reporting that will be routinely (daily even) delivered to management and sales team members.
- Means test and verify routing of all lead sources websites and other communication platforms route to the crm and isnt compromised by going to personal email accounts past employees etc.
- Perform system wide audit to identify old outdated duplicative or irrelevant system generated communications to any/all clients. (e.g. auto responders and automated follow ups).
- Transition train and execute the use of text functions inside the crm so all text message communications are captured inside the crm for legal compliance and accountability reasons.
- Identify present and execute campaign opportunities to specifically target various cross sections of clients in accordance with current business conditions inventory incentives or any other contributing factors.
- Develop lost sales report that shows clients that have purchased elsewhere and provides feedback to management on lost opportunities as it relates to pricing availability sales process personnel location or other factors.
- Receives inbound sales phone calls responds to internet sales leads and corresponds with customers through live chat text email or phone calls.
- Learns basic product knowledge and incentive programs and follows scripts provided by the company.
- Identifies the customers needs provides information and addresses any concerns and schedules an appointment for the customer with a salesperson which should ultimately result in a vehicle sale.
- Places follow-up calls within 24 hours of an appointment that did not result in a vehicle sale.
- Places outbound calls to potential leads based on current marketing campaigns and lease termination lists.
Qualifications:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must have a strong customer service background. Previous sales and/or marketing experience is a plus.
- Must have excellent verbal and written communication skills.
- Must possess strong organizational and time management skills.
- Must possess strong computer skills specifically in Microsoft Outlook and Excel and in navigating through websites.
- Must have the ability to influence and persuade to achieve desired results. Negotiation skills with evidence-based feedback is a plus.
We are an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to actual or perceived race color religion creed sex sexual orientation gender identity or expression national origin age ancestry ethnicity disability pregnancy citizenship marital status familial status military or veteran status genetic information predisposing genetic characteristic status as a victim of domestic violence stalking and sex offenses or any other status protected by applicable federal state or local law.
We will endeavor to make a reasonable accommodation/modification for the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process unless the accommodation would impose an undue hardship on the operation of our business in accordance with applicable federal state and local law. If you believe you require such assistance to complete this form or to participate in the interview process please contact Human Resources by calling or by emailing.