Business Support Assistant - Children's Think Family Service

Job Title:Business Support Assistant - Think Family Service (TFS)
Salary:per annum
Grade:B
Contract Type:Fixed Term11 months (Maternity Cover)
Working Hours:37 hours per week

An opportunity has arisen within Childrens Services for a Business Support Assistant to join our recently formed Think Family Service (TFS) who deliver intervention and assessments to children and their families. TFS use a relationship-based approach supporting vulnerable children to remain living securely with their families where it is deemed safe to do so.

The role of the Business Support Assistant is to provide an efficient and effective level of administrative support to the team enabling the service to achieve its aims and priorities.

The role consists of a variety of tasks including:

• Co-ordinating and arranging family time contact for children who are not able to live with their parents;
• Managing convening and supporting Family Network meetings;
• Arranging and timetabling groups supporting the preparation for groups and co-ordinating spaces and places;
• Providing a face-to-face greeting reception service or any other duties reasonably expected to be undertaken by a post holder at this level.

The role requires use of Microsoft 365 packages including accurately recording information on our local authority database Teams Word Excel PowerPoint and Outlook systems.

You can expect to join a dynamic and committed team where interventions completed with children and families enable them to develop their own solutions and make positive changes to their lives. The strong culture within the team been created by a permanent and stable workforce.

Benefits of Working with Us

At Thurrock Council we value our employees and offer a comprehensive benefits package including:

• Generous annual leave entitlement
• Local Government Pension Scheme
• Flexible and hybrid working opportunities (where applicable)
• Ongoing training and professional development
• Employeeassistanceprogramme and wellbeing support
• Staff discounts and local offers
• A supportive and inclusive working environment

Important Dates

Closing Date (Redeployment Only):31st August 2025

Closing Date (Internal & External):14th September 2025

Interview Date: To Be Confirmed

Additional Information

If you would like to have a further discussion about the role or interview process please contact Mark Jackson (Think Family Service Team Manager) or Fay Thomas (Think Family Service Deputy Team Manager) on / 652013.

To view the Job Profile and Person Specification please follow the link below:

Download Job Profile (PDF Document)

Application Requirements

As part of the Safer Recruitment process Gap Management isrequiredfor all Safeguarding roles.Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it underMiscellaneous Documentsas part of your application.

If the Job Profile and Person Specification list any qualifications as essential please also upload copies of those relevant qualifications.

Gaps in Employment Form

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