Planning & Scheduling Team Leader
Planning & Scheduling Team Leader
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1 Vacancy
Job Description
Be a Leader in a fast-paced high-performing team.
Perth Region Field Services arelooking for an experienced and enthusiasticScheduling Team Leader to join our Service Delivery team.
Based in Canning Vale this is a full-time employment opportunity where you willbe providing leadership and support to the scheduling team to ensure we maintain a high level of service for our customers through optimised planning coordination and dispatch of work.
Inthis fast-pacedenvironment you will play a critical role in providing hands on support andleadership to yourhigh performing team of schedulers. Your team is responsible forbalancing a high level of calls from internal and external stakeholdersalongside providing high quality outcomes for our customers.
Who are we
When you join Water Corporation you play an important role for the people of WA. Our services are essential for life - everyday millions of Western Australians rely on us to deliver and manage water across our state.
If youre driven to make a meaningful contribution youve come to the right place.
Real benefits that matter
- Real flexibility with options to work from home 9-day fortnight flexible work hours
- Two well-being days each year to do whatever you need to do to feel good
- Access to long service leave pro rata after 3 years of service
- Generous co-contribution superannuation scheme which offers up to 16%. This includes an 12% standard employer contribution plus an additional 2% employer co-contribution that matches your own 2% contribution.
- Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
- Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.
Discover more benefits we offer to support the unique and individual ways our employees live.
A positive impact you will make in boosting our overall performance.
Lead the daily operations of the Scheduling Team to schedule customer driven work based on both resource skills and availability and meeting performance KPIs.
Update create and implement new workflows and processes for the Scheduling Team to optimise the delivery of our services.
Lead mentor and support the schedulers to foster a high performing team who deliver exceptional customer service and deliver on their functional KPIs.
Track and monitor scheduling performance against key performance indicators. Identify opportunities for improvement and implement strategies to enhance the efficiency and effectiveness of the scheduling team.
Actively engage and communicate on scheduling matters with key stakeholders across the business in a timely and solutions focussed manner.
We want someone with strong values and attributes.
Having previous experience in scheduling and developing scheduling tools and systems in a customer focussed environment will be fundamental to this role.
Dont have Frontline Management certification Not a problem.
If you can demonstrate experience in leading a team to meet best service delivery outcomes for clients and have proven experience in mentoring and developing workers to achieve high standards we can support you to be certified in Frontline Management.
We also offer training in SAP and Maximo management systems.
You will be the driver of representing a high paced customer service environment in a positive manner.
Excited about being an inspirational leader Start your application today!
Please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.
Applications close Tuesday 16th of September 2025
As part of the recruitment process you may be required to complete Pre-Employment screening which may include a medical qualification check police clearance and Australian working rights check.
We reserve the right to withdraw this ad prior to the closing date.
Our commitment to a diverse and inclusive workplace:
Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.
We encourage applications from every background including Aboriginal and Torres Strait Islander people people with disability women youth LGBTQIA folks and people from culturally and linguistically diverse backgrounds.
We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.
Applicants with disability who require adjustments or alternative methods of communication in the recruitment process can contact a Recruitment Officer at or 08 9420 read our diversity and inclusion statement please visit our website
Employment Type
Full Time
