Senior Regional Program Manager

Securitas Security Services USA Inc. is the global leader in protective services delivering specialized guarding advanced technology solutions and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. Backed by a legacy of trust innovation and global expertise we provide tailored security solutions that combine cutting-edge technology with outstanding service.

The Senior Region Program Manager (SRPM) serves as the primary Security Advisor for the client providing strategic direction and leadership for the assigned account. This role carries full responsibility for the overall account strategy and management including the development and execution of a comprehensive security program that aligns Securitas and client goals. The SRPM will oversee profitability program performance and consistency across the clients footprint while proactively refining and improving security processes. A key focus of this position is resolving issues with forward-looking recommendations to prevent reoccurrence and ensuring a scalable sustainable security posture that meets client expectations. This position is located onsite at the clients facility in Seattle WA.

Compensation and Benefits:

Securitas offers a comprehensive compensation and benefits program that is highly competitive. Depending on experience Securitas will offer a starting salary of $165000 to $175000 in addition to a full benefits package that includes:

• Medical dental vision and life insurance

• 10 accrued vacation days 4 floating holidays and 6 sick days

• Monthly Parking provided.

• Bonus Eligible

Duties and Areas of Responsibility:

Directs or completes tasks associated with these areas of responsibilities:

1. Serves as a key point of contact to ensure the delivery of high-quality customer service for assigned account; engaged in improving and evolving the security program and leadership to assigned account/s.

1. Full P&L ownership; analyzes operational and financial indicators to continuously improve overall performance.

1. Coordinates activity and informs Global Clients Americas Program Director of respective account to provide highest level of service for client; implements programs and initiatives. Evaluates service quality and initiates any necessary communication and/or corrective action in a timely manner.

1. Coordinates and performs Security Risk Reviews of client facilities using industry best practices and client specific assessment tools; implements and manages global safety programs; coordinates with client to support special events or emergency coverage as needed.

1. Ensures branches maintain a consistent focus on high quality customer service; provides guidance and support in the retention of profitable business.

1. Ensures appropriate staffing levels in collaboration with area management as necessary; ensures scheduling is handled effectively to meet client requirements while controlling labor costs. Builds and facilitates teamwork and partnerships and the implementation of progressive change.

1. Meets regularly with client and Securitas management representatives for account reviews; addresses any actual or potential problems; assists in preparation of RFP responses; provides support during client start-ups and transitions; supports security planning assessments and surveys; coordinates review and update of global and local post orders; ensures contract compliance throughout the entire portfolio.

1. Manages in client strategic budget preparation for guard services and security system deployments.

1. Leads the client in the evaluation of global security needs and determines feasibility of delivery of requested or desired service; demonstrates understanding of and ability to operate in global business environment.

1. Develops global service network for client locations and establishes strong relationships with Securitas and with alliance partners; Coordinates monitors and evaluates global service delivery; develops global best practices; applies GCA model to global service delivery.

1. Innovates to improve current working practices products and technologies to provide business opportunities and results; achieves results by setting goals using quality planning analysis and decision making; takes initiative to identify current and potential problems and determines the best solution.

Qualifications

To excel in this role you should have:

• A Bachelors Degree and at least ten years of management experience preferably in the

  security hospitality retail or service industry.

• Demonstrated competencies in financial management leadership and business.

  administration.

• A strong track record in strategic thinking operational analysis and innovative problem-solving.

• Excellent communication skills capable of leading diverse teams and managing complex.

  projects.

• The ability to travel frequently and manage sensitive confidential information.

Key Competencies:

• Strong security and business management experience.
• In-depth knowledge of security operations and procedures.
• Excellent planning and organizational skills.
• Strong financial experience.
• Ability to interpret track and maintain schedules metrics and performance indicators.
• Budget planning and forecasting experience.
• Capacity to maintain composure and professionalism in unusual circumstances.
• Adaptability to rapidly changing environments or assignments.
• Proficiency in computer skills particularly Microsoft Office and data visualization tools.
• Strong team collaboration and client-centric mindset.

If joining our management team sounds like the right fit for you please click apply today!

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin pregnancy genetic information disability status as a protected veteran or any other applicable legally protected characteristic.

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