Our client has an opening for a Sr Technology Manager. This is a Hybrid environment 3 days in the office and 2 days remote.
Position Summary:
Network Operations is seeking a dynamic and strategic leader to serve as the Head of Network Operations (NetOps) Analytics and Automation within our Core Technology Infrastructure organization. This pivotal role will drive the transformation of our global network operations through data-driven insights advanced analytics and innovative automation solutions. The successful candidate will define and execute strategies that optimize network availability and performance enhance operational efficiency reduce risk and advance the adoption of modern Agile solution delivery practices.
The ideal candidate will be a strategic thinker with deep expertise in network automation analytics and AI-driven solutions coupled with strong operational excellence leadership and communication skills. This leader will oversee a global team responsible for developing and implementing advanced analytics AI-driven automation centralized reporting and self-healing capabilities to minimize downtime and improve operational agility.
Key Responsibilities:
Team Leadership & Development
Build lead and manage high-performing global teams of analysts and software engineers fostering innovation collaboration and continuous improvement.
Perform workforce planning set maturity and quality objectives and develop training programs to achieve performance targets.
Facilitate employee performance and career growth through coaching feedback and personalized development plans.
Identify emerging talent foster leadership skills and provide hands-on career development.
Network Operations & Strategy
Develop maintain and execute a comprehensive network analytics and automation roadmap aligned with business objectives.
Drive automation-first initiatives to reduce manual effort enhance reliability and improve operational efficiency.
Ensure network automation solutions comply with regulatory security and industry standards.
Establish KPIs and service-level objectives to measure operational effectiveness and success.
Manage application performance in production ensuring app health resiliency security compliance and adherence to enterprise data management standards.
Partner with business and technology stakeholders contributing to broader technology strategies and Communities of Practice.
Promote inclusive healthy work environments and resolve organizational impediments.
Managerial Responsibilities:
All managers at this level demonstrate the following capabilities in addition to the role-specific responsibilities:
Opportunity & Inclusion Champion: Model an inclusive environment for employees and clients.
Manager of Process & Data: Drive operational excellence process simplicity and data-driven decision making.
Enterprise Advocate & Communicator: Effectively communicate enterprise priorities strategies and results.
Risk Manager: Implement risk discipline controls and a proactive risk culture.
People Manager & Coach: Provide coaching feedback and performance management to develop talent.
Financial Steward: Manage budgets and resources efficiently making sound financial decisions.
Enterprise Talent Leader: Assess and build talent pipelines to strengthen organizational capability.
Driver of Business Outcomes: Deliver results by prioritizing delegating and inspecting team work effectively.
Requirements
Bachelors degree in Computer Science Software Engineering or equivalent experience.
Strong knowledge of network protocols networking technologies automation technologies and AI/ML-driven analytics platforms.
Hands-on experience with tools and technologies including Terraform Itential NetDevOps Splunk Python React JS Django MySQL and Redis.
Experience with custom application development advanced analytics and data science.
Proven experience building and leading global high-performing teams.
Strong track record of managing enterprise-wide operations and driving innovation.
Excellent communication problem-solving and stakeholder management skills.
Desired Qualifications:
Knowledge of Agile methodologies and SCRUM ceremonies.
Experience in the financial services sector or other highly regulated industries.
Familiarity with public and hybrid cloud networking environments.
Required Skills:
Bachelors degree in Computer Science Software Engineering or equivalent experience. Strong knowledge of network protocols networking technologies automation technologies and AI/ML-driven analytics platforms. Hands-on experience with tools and technologies including Terraform Itential NetDevOps Splunk Python React JS Django MySQL and Redis. Experience with custom application development advanced analytics and data science. Proven experience building and leading global high-performing teams. Strong track record of managing enterprise-wide operations and driving innovation. Excellent communication problem-solving and stakeholder management skills. Desired Qualifications: Knowledge of Agile methodologies and SCRUM ceremonies. Experience in the financial services sector or other highly regulated industries. Familiarity with public and hybrid cloud networking environments.
Our client has an opening for a Sr Technology Manager. This is a Hybrid environment 3 days in the office and 2 days remote.Position Summary: Network Operations is seeking a dynamic and strategic leader to serve as the Head of Network Operations (NetOps) Analytics and Automation within our Core Tech...
Our client has an opening for a Sr Technology Manager. This is a Hybrid environment 3 days in the office and 2 days remote.
Position Summary:
Network Operations is seeking a dynamic and strategic leader to serve as the Head of Network Operations (NetOps) Analytics and Automation within our Core Technology Infrastructure organization. This pivotal role will drive the transformation of our global network operations through data-driven insights advanced analytics and innovative automation solutions. The successful candidate will define and execute strategies that optimize network availability and performance enhance operational efficiency reduce risk and advance the adoption of modern Agile solution delivery practices.
The ideal candidate will be a strategic thinker with deep expertise in network automation analytics and AI-driven solutions coupled with strong operational excellence leadership and communication skills. This leader will oversee a global team responsible for developing and implementing advanced analytics AI-driven automation centralized reporting and self-healing capabilities to minimize downtime and improve operational agility.
Key Responsibilities:
Team Leadership & Development
Build lead and manage high-performing global teams of analysts and software engineers fostering innovation collaboration and continuous improvement.
Perform workforce planning set maturity and quality objectives and develop training programs to achieve performance targets.
Facilitate employee performance and career growth through coaching feedback and personalized development plans.
Identify emerging talent foster leadership skills and provide hands-on career development.
Network Operations & Strategy
Develop maintain and execute a comprehensive network analytics and automation roadmap aligned with business objectives.
Drive automation-first initiatives to reduce manual effort enhance reliability and improve operational efficiency.
Ensure network automation solutions comply with regulatory security and industry standards.
Establish KPIs and service-level objectives to measure operational effectiveness and success.
Manage application performance in production ensuring app health resiliency security compliance and adherence to enterprise data management standards.
Partner with business and technology stakeholders contributing to broader technology strategies and Communities of Practice.
Promote inclusive healthy work environments and resolve organizational impediments.
Managerial Responsibilities:
All managers at this level demonstrate the following capabilities in addition to the role-specific responsibilities:
Opportunity & Inclusion Champion: Model an inclusive environment for employees and clients.
Manager of Process & Data: Drive operational excellence process simplicity and data-driven decision making.
Enterprise Advocate & Communicator: Effectively communicate enterprise priorities strategies and results.
Risk Manager: Implement risk discipline controls and a proactive risk culture.
People Manager & Coach: Provide coaching feedback and performance management to develop talent.
Financial Steward: Manage budgets and resources efficiently making sound financial decisions.
Enterprise Talent Leader: Assess and build talent pipelines to strengthen organizational capability.
Driver of Business Outcomes: Deliver results by prioritizing delegating and inspecting team work effectively.
Requirements
Bachelors degree in Computer Science Software Engineering or equivalent experience.
Strong knowledge of network protocols networking technologies automation technologies and AI/ML-driven analytics platforms.
Hands-on experience with tools and technologies including Terraform Itential NetDevOps Splunk Python React JS Django MySQL and Redis.
Experience with custom application development advanced analytics and data science.
Proven experience building and leading global high-performing teams.
Strong track record of managing enterprise-wide operations and driving innovation.
Excellent communication problem-solving and stakeholder management skills.
Desired Qualifications:
Knowledge of Agile methodologies and SCRUM ceremonies.
Experience in the financial services sector or other highly regulated industries.
Familiarity with public and hybrid cloud networking environments.
Required Skills:
Bachelors degree in Computer Science Software Engineering or equivalent experience. Strong knowledge of network protocols networking technologies automation technologies and AI/ML-driven analytics platforms. Hands-on experience with tools and technologies including Terraform Itential NetDevOps Splunk Python React JS Django MySQL and Redis. Experience with custom application development advanced analytics and data science. Proven experience building and leading global high-performing teams. Strong track record of managing enterprise-wide operations and driving innovation. Excellent communication problem-solving and stakeholder management skills. Desired Qualifications: Knowledge of Agile methodologies and SCRUM ceremonies. Experience in the financial services sector or other highly regulated industries. Familiarity with public and hybrid cloud networking environments.
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