Department
We are seeking a committed personable and dedicated Receptionist & Office Coordinator to join our front desk team consisting of two permanent employees. As the face of the company you will ensure smooth reception operations and take charge of a wide range of organizational administrative and facility-related tasks. The role is part-time with working hours primarily from Tuesday to Thursday requiring flexibility for occasional coverage on Mondays Fridays and during team holidaysapproximately five weeks per year. You will play a key role in both guest management and maintaining an efficient well-presented workspace stepping into facility duties especially during absence periods.
Position & Requirements
Reception & Visitor Management
- Warmly welcome and assist guests to a 5-star service standard including registration/deregistration and incoming goods inspection
- Provide beverage service and ensure guest comfort
- Maintain the reception area and ensure the overall presentability of business premises (flowers cleanliness etc.)
- Professionally handle the companys main phone line answer and forward calls relay messages
- Manage and monitor employee requests around guest visits and facility matters
- Handle incoming and outgoing mail including franking registered items and documentation as well as courier logistics e.g. DHL bike courier
- Support onboarding processes for new employees
- Manage employee and visitor access incl. badge issuance maintain access systems and documentation
- Manage reception calendar (Microsoft 365) and update Teams channels and memos
Office Management & Coordination
- Organize client lunches internal catering and assist in setting up and supporting internal events which can include service of participants at times
- Ensure presentability overall presentability of business premises (including flowers and tidiness) from a reception perspective
- Coordinate external service providers (cleaning maintenance etc.)
- Coordinate office supply orders incl. beverages fruit flowers etc. and monitor and control respective deliveries
- Manage garage parking spaces and access authorizations
Further activities and tasks
- Assistance with business travel expense control and reporting
- Participate in safety and evacuation trainings and oversee garage access authorizations
- Preparation of selected facility and reception related communication measures
- Oversee archive organization and file management
- Continuously optimize the sustainability profile for front-desk activities
- Support minor repairs and maintenance (optional not required)
Candidate Profile
- Completed Commercial training or equivalent experience
- Proven track record in a similar role or sole-responsible position
- Experience in hospitality or gastronomy are a strong asset
- High service orientation ability to stay composed under pressure resilient discretion and professional demeanour
- Highly organized proactive and technically competent
- Proficiency in German and English; French language skills are advantageous
- Strong command of MS Office (Outlook Teams Planner Excel etc.)
- Excellent communication and interpersonal skills
- Independent reliable and discreet work style
- Flexible attitude toward vacation/sick leave coverage
- Team-focused and solution-oriented personality
All applications will be treated with the utmost confidentiality. An assessment and integrity test may be used in the selection procedure.
Robeco Recruiting Team
Required Experience:
IC