SRE Program Manager
SRE Program Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Our Company
Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!
For our innovative Adobe Experience Manager enterprise solution driving a billion-dollar revenue Adobe is seeking a highly organized and technically savvy SRE Program Manager to drive reliability initiatives across the engineering this role you will partner with Site Reliability Engineers (SREs) software engineering teams and product stakeholders to deliver programs that improve system reliability scalability performance and cost and value efficiency. Youll own the planning execution and governance of SRE-focused projects such observability optimisations SLO/SLI/SLA tracking chaos engineering operational readiness cost and value measurement. Were seeking candidates with a holistic view of teams priorities and ongoing deliverables to ensure efficient management and organisation. We are looking for people who are self-starters and who can drive results and outcomes with strong technical knowledge and understanding of engineering principles.
What you will do
Leadership: Ensuring clear communication teamwork and adherence to goals. Empower and inspire teams to meet milestones.
Program Management
Lead end-to-end execution of SRE initiatives ensuring alignment with business goals and technical strategies.
Define project scopes timelines milestones and success metrics.
Manage cross-functional programs involving SREs DevOps security infrastructure and product engineering.
Reliability Advocacy
Champion SRE principles such as automation blameless postmortems and reliability as a feature.
Drive adoption of best practices in observability incident response and SLO/SLI/SLA
Incident & Problem Management
Coordinate the post-incident actions and improvements across teams.
Monitor incident trends and help prioritize systemic fixes to reduce recurrence.
Communication:
Maintain open and effective communication with stakeholders including senior management engineering teams and external partners or customers.
Provide regular updates to leadership and stakeholders through dashboards reports and briefings.
Translate technical work into business impacts and communicate progress and trade-offs.
Tooling & Process Optimization
Partner with SRE teams to assess and improve tooling related to monitoring alerting runbooks and reliability metrics.
Help establish governance and standards for operational readiness reviews SLIs/SLOs and capacity and reliability items planning.
SaaS Cost Efficiency & Management: Manage and track product cost efficiency across teams. Ensure that most efficient use of cost within the constraints to ensure value.
Value: Establish and uphold rigorous standards to ensure value to Adobe and our customers by holding engineering teams accountable to meet or exceed performance.
Innovation Identify and drive opportunities to improve the team and process to ensure a high level of value productivity quality and reliability. While keeping pace with the evolving technology trends and standard methodologies in software development and operations to take advantage of the industry trends and translate them into Adobes standard methodologies
What you need to succeed
Highly motivated for operations and processes improvement
Strong engineering background
Deep understanding of both software engineering and technical operations.
Understands customer perspectives and value drivers.
Able to work across functional teams.
Excellent interpersonal and communication skills
Ability to comminate across the organisation from senior management to engineers
Proficiency in English
Familiar with a variety of the cloud software and organisational software
Strong organization skills
Drive for self-improvement and learning
What Success Looks Like:
Reliable services with fewer incidents and faster recovery times.
Clear data-driven reporting on reliability goals and progress.
Engineering teams empowered with tools processes and insights to build and operate resilient systems.
Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.
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Required Experience:
Manager
Employment Type
Full-Time
