Fulfillment Learning Manager

The Opportunity

Reporting to the General Manager at our Suffolk Center you will be accountable for delivery and evaluation of training and development solutions. You will function as a leader within the site and manage all facets of fulfillment operations training and the continuous learning & development needs of our warehouse team partnership with HR operations leadership and internal partners you will ensure the development of dynamic training programs and supportive learning tools. This will include the use of data and analytics to measure and maintain successful training by all training resources. You will work onsite at our Suffolk Distribution site.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products from home and fashion to beauty electronics and jewelry and we connect shoppers to interesting personalities engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 13 broadcast networks and reaches millions more via multiple streaming services websites mobile apps and social pages.

Your Impact

• You will implement and Execute training and development solutions
• Develop curricula to meet the needs of each group within established expectations and guidelines.
• Provide performance coaching and feedback to supervisors managers and support staff with regard to performance
• Identify training needs in by working with department managers to target areas needing improvement
• Conducting needs analysis with trainees after program completion

What You Bring

• Bachelors Degree or the equivalent combination of education and experience.
• A minimum of 1 3 years of Training experience in an adult setting.
• Previous experience consulting with managers regarding performance and quality gaps and developing solutions.

#LI-KW1 #LI-Onsite

If you enjoy being a part of a team creating experiences and delighting customers youll love it here. If youre excited about retail media social live streaming technology customer service design and more youll find amazing projects to work on.If you want to grow professionally and learn every day youll thrive with us. If you appreciate a company committed to inclusion and belonging for all youll be amazed at whats available for our team members. We offer a comprehensive Total Rewards package including competitive compensation health care benefits starting on day 1 401(k) paid time off tuition reimbursement employee assistance program parental leave paid volunteer hours company discounts and much more. Best of all working with QVC Group means friendly teams ambitious projects and fast-moving careers!

For QVC Group our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress Act With Empathy Be Brave Embrace the Future and Do Whats Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.

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