Senior Administration Officer
Share
Job Location:
Monthly Salary:
Posted on:
02-09-2025
Vacancies:
1 Vacancy
Job Summary
You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals families and communities around the world.
Job Description:
Responsibilities
Support daily policy service changes to meet the SLA
Maintain and uplift service level achievement by processing policy changes within the required turnaround time set up from time to time
Lead and coach the non-financial team to maintain service quality with resources planning and job assignment
Handle inquiries from related stakeholders including CS and distributions to resolve the problems
Participate in project / enhancement initiatives with recommendation and ideas for inputs
Provide quality service with client-centric attitude
Support departmental changes for operation efficiency and effectiveness
Requirements
At least 5 years of solid life insurance policy experience in policy administration and client services
University graduate with LOMA FLMI is preferred
Good team player to coach subordinates with positive mindset for challenges
Hand-on experience in MS Office and Chinese typing
Good communication skills in written and spoken languages Mandarin is preferred
We offer 5-day work attractive salary MPF group life and group medical insurance; and excellent career development opportunities to the right candidate.
We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).
Job Category:
Customer Service / OperationsPosting End Date:
29/09/2025Required Experience:
Senior IC
Key Skills
- Administrative Functions
- office supplies
- Personnel Matters
- Records Management
- Office Procedures
- Space Management
- Daily Operations
- Administrative Policies
- Personnel Management
- Administrative Services
- Interpersonal skills
- Telephone Calls
- Travel Arrangements
- Administrative Procedures
- Word Processing
About Company
We offer trusted insurance products and investment solutions to Canadian residents and organizations. Get secure access to your employee benefits, health claims and group savings plans. Or, connect with a Sun Life advisor to get life or health insurance, set up a savings plan, open an ... View more
