Deputy General Manager - Operations, Chennai/Bangalore

Role: Deputy General Manager - Operations FLN Chennai/Bangalore
Experience: 12 years
Salary: Up to 25-30 LPA
Language: Tamil is required.

Roles & Responsibilities

Operational Excellence

• Prioritize and scale up programs to achieve objectives.
• Identify key activities and action plans based on the Foundations Mission and Values.
• Establish and maintain systems for monitoring and measuring operational management and development.
• Report to the President on operational issues opportunities and budgets.

Strategic Planning and Organizing

• Design implement and communicate a strategy for operational management and program development.
• Oversee the day-to-day operations to ensure smooth and efficient functioning.
• Develop and implement operational policies and procedures to enhance productivity.
• Manage operational performance metrics and dashboards.
• Implement innovative technology solutions to enhance operational efficiency.

Financial Budget and Control

• Manage the program and operational aspects of the annual budget in conjunction with the Finance Department.
• Work closely with the finance team to manage the organizations budget and financial resources.

Relationship Management

• Ensure productive relationships are maintained with internal and external stakeholders including donors.
• Ensure the timely submission of performance reports to donors.

Knowledge and Skills

• Demonstrated skills in leading diverse work teams and implementing organization-wide processes across a broad geography.
• Broad knowledge and experience in policy development project management and people management in a large-scale organization.
• Outstanding interpersonal skills including excellent oral and written communication.
• Familiarity with change management.
• Entrepreneurial and innovative approaches to opportunity development.
• Strong problem-solving and creative skills.
• A results-oriented person passionate about making a real impact.
• Willingness to travel approximately 40% of the time.
• Must possess excellent verbal and written skills in English and Tamil.

Qualification & Experience

• Education: MBA or postgraduate in Development or a similar advanced degree from a reputed institution.
• Experience: Minimum of 12 to 15 years of relevant experience with progressive leadership exposure. At least 8 to 10 years of experience in a predominantly supervisory position with a growth-oriented organization.
• Candidates with experience in the not-for-profit sector will be preferred.

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Hiring Note: Applications will be reviewed on rolling basis. This job is first posted on Sept 1 2025 on

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