Store Manager

The A&M Mission: Were more than just a jewellery brand were on a mission to revolutionise the jewellery experience.

Our Values & Culture: At A&M our values arent just words - theyre the heartbeat of how we show up every single day.

Grow Together. Celebrate Each Other. Break All Boundaries.

Were a company fuelled by growth recognition and pushing beyond the expected. We move fast think big and believe that progress is a shared journey. We champion one anothers wins and show up with support when it counts - because when one of us grows we all do. If youre inspired by collaboration driven by curiosity and energised by celebrating others youll thrive here at A&M.

Location: Spitalfields London.

Hours: Full Time.

Salary & Benefits: 38000 bonus. See more on our benefits here.

Our Commitment: Sustainability starts with us. From community work caring for our suppliers and educating and supporting our team. See our commitments here.

The Store Manager Mission:

As an inspirational leader with strong commercial acumen you will deliver the most memorable and engaging in-store experience bringing Experiential Retail to life. Championing our core values you will play an integral part of the continued growth and expansion of the brand whilst leading and developing your team with growth always at the forefront.

How youll drive success:

• You and your team will deliver exceptional customer experience through our 3 experiential retail pillars - Community & Connection Memorable Moments and Inspiration & Innovative - to ensure the customer is at the heart of all decisions
• Youll build brand loyalty by promoting our CRM scheme hosting events and engaging with your local community in this exciting new market for us
• You will inspire support and coach your team to truly flourish and grow in their roles by adopting a reverse leadership approach in order to cultivate high-performing and truly engaged teams
• Youre a clear and confident communicator and comfortable with delivering feedback on the shop floor observing & delivering in the moment
• Youll lead the way in ensuring strong numbers are achieved through inventory management VM store layouts and experiential retail
• Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction
• Youll commit to continuously optimising your social and environmental impact from both large to small decisions staying committed within your role to together growing a sustainable business

What youll need to thrive:

• A values champion and brand ambassador you are the role model for your store team and our values resonate deeply with you
• This role is ideal for anyone with experience as a Store Manager
• You have a strong presence high on influencing your energy is infectious and authentically inspires those around you
• You have the ability to develop and mentor a high-performing team to create an environment fostered by learning growth and development
• Youre always looking for a better way to do things and are naturally curious in everything you do and every conversation you have

The Interview Process and Candidate Experience

1. Life Story & Values - a 30 min video call with our Talent Team for us to get know each other better asking questions inspired by our three core values
2. SWOT Task - youll present a SWOT analysis of the store youre applying to and share this with your Area Manager in person
3. In-Store Experience Interview - a chance for you to experience life as a Store Manager in an A&M store with our Head of Retail

Feedback: Were committed to creating the best candidate experience we can for you. Youll receive feedback over the phone or email at every stage in the process once youve had an interview so that we can set you up for success and help fuel your growth.