Data Center Engineering Operations Technician, DCC Communities

AWS Infrastructure Services (AIS) owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.


Key job responsibilities
- Tasked with driving innovation while reducing operational costs in the facilities.
- Drive projects with moderate complexity.
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
- Perform rack installs rack decommissioning operational readings and facility management.
- Provide key performance indicators to senior engineers.
- Responsible for the on-site management of contractors sub-contractors and vendors ensuring that all work performed is in accordance with established practices procedures & local legislation.
- Performance and oversight of maintenance and operations on all electrical mechanical and fire/life safety equipment within the data center.
- Ensure all safety procedures are adhered to while performing work.
- Perform basic support concepts such as ticketing systems root cause analysis change management creation writing procedures and building management systems.
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
- Maintain data center critical infrastructure equipment ensuring 99.999% up-time of the worlds largest cloud computing portfolio.
- Role may support more than one location/site.
- Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder
- Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40 pounds
- Regularly walk use hands and fingers handle or feel reach with hands and arms stoop kneel crouch or crawl climb stairs twist bend work above shoulders grasp carry push and pull.

A day in the life
How would you like to be a part of Earths most customer-centric company You would work with teams of front-line responders who support the operations of some of the worlds most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

AWS has the worlds largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated safe and secure data centers in the world. Our Engineering Operations Technicians II (EOTs) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

We have a passion for learning and evolving its how we have helped define ourselves as leaders in the industry. Lets work hard have fun and make history!

About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.


- Technical (Military/Trade School) training or 2 years of equivalent experience in a relevant industry (for example: electrical or mechanical)
- 2 years of electrical or mechanical experience
- 2 years experience with Microsoft Office products (including Excel Word and PowerPoint)

- 4 years of Data Center Engineering experience
- Associates or Bachelors Degree

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68300/year in our lowest geographic market up to $152700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.