Provisions Specialist
Provisions Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At ALLO we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community we live work play and volunteer right here with you. Were passionate about being involved and contributing to the success and progress of each of our GIG Communities.
We pursue these passions because ALLO leaders have created a workplace where folks are valued ideas are heard and leaders and teammates show up for each other at work and in life.
The Provisions Specialist will be responsible for overseeing the order fulfillment of VoIP phones and related equipment. The work involves a variety of computer systems and thorough knowledge of the equipment used to serve customers. This position offers a great learning experience within technical field and can lead to higher-level positions within the company.
*This is an in office position in Mission KS*
RESPONSIBILITIES:
Provision Hosted PBX and Microsoft Teams phone systems for new and existing customers.
Be able to manage multiple customer orders and installations over multiple markets.
Manage porting of phone numbers in support of customer installations
Manage customer port out requests and customer disconnects.
Update and support E911 services for customers
Schedule manage and conduct meetings with new and existing customers.
Troubleshoot and test equipment using internal systems.
Work with other staff and departments to provide exceptional service and ensure customer satisfaction
EDUCATION:
While this position does not require a degree we are looking for individuals who have a reasonably strong technical aptitude through education or experience.
EXPERIENCE:
2 years previous Hosted PBX or Premise based PBX provisioning.
Prior experience with Microsoft 365 Admin or Microsoft Teams Voice preferred.
Computer proficiency is required along with the ability to work within multiple web-based applications and programs
SKILLS / KNOWLEDGE / ABILITIES:
Have an analytical mindset and ability to learn procedures quickly
Accuracy and attention to detail are necessary
Good decision-making skills with follow through
A straightforward yet pleasant communication style
Ability to work alone and be reliable
Ability to work under pressure and handle frequent interruptions
Team player mindset with good communication skills
REQUIREMENTS:
Raise objects up to 25 lbs.
Ability to communicate information
Ability to operate a computer
Travel requirement: 10%
People are our passion. At ALLO we dont treat you like a number. Youre a human being.
Get ready to plug into the perks at ALLO:
- Free internet You bet. Plus awesome discounts on other ALLO services.
- Retirement Plan: The fiber future isnt the only one we care about. We match your 401(k) savings up to 5%.
- Health and Wellness: Participate in quarterly wellness challenges and well deposit extra cash into your checking or health savings accounts.
- Benefits: Our benefits include medical vision and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.
- Sponsorships: Are you passionate about a local fundraiser or philanthropy We strive to give back to what matters most to our communities.
- Tuition Assistance: Have a thirst for knowledge We like that which is why were proud to offer assistance with the cost of your tuition.
ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race color religion sex pregnancy national origin age disability marital status sexual orientation gender identity military and veteran status and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit develop and retain the most talented people.
Benefit eligibility depends on the position and employment status. The available benefits differ for interns contingent workers and part-time team members.
Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at .
ALLO is a Drug Free and Tobacco Free Workplace.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
