Service Manager - Springfield, IL
Service Manager - Springfield, IL
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Angott Search Group is proud to partner with Truck Centers Inc. a family-owned dealership network proudly representing Freightliner and Western Star trucks. For more than 50 years and across three generations Truck Centers has grown from a single dealership into a trusted network of 10 full-service dealerships and two auxiliary locations throughout Illinois Indiana and Missouri. Our success is built on a commitment to exceptional service collaboration innovation and giving back to our communities.
The Opportunity
Are you a motivated leader with a passion for people development operational excellence and outstanding customer service Truck Centers is seeking Service Managers to oversee daily operations coach and develop teams and deliver a best-in-class service experience.
This role offers the chance to lead a team of skilled technicians and office staff while shaping a culture of efficiency accountability and customer satisfaction. Relocation assistance is available for qualified candidates.
What Youll Do
Lead Operations: Oversee service department workflow payroll tools and equipment while ensuring compliance with policies and OEM standards.
Develop Teams: Recruit train mentor and evaluate technicians and staff; lead huddles and performance reviews.
Delight Customers: Ensure timely professional communication; resolve service concerns; partner with Parts and Sales for a seamless experience.
Optimize Processes: Improve repair cycle times support continuous improvement and maintain competitive services.
Drive Growth: Achieve service goals strengthen customer relationships and expand department capabilities.
Qualifications
5 years of leadership experience (transportation or dealership preferred)
Proven ability to coach and inspire diverse teams
Strong knowledge of truck systems parts and dealership operations
Budget management and data-driven decision-making experience
Excellent organizational communication and problem-solving skills
Tech-savvy with MS Office and tablets
Valid drivers license; background check and drug screen required
Preferred: Freightliner dealership experience CIC training Kaizen/Six Sigma certification
Job # 1888
Required Experience:
Manager
Employment Type
Full Time
