IT Field Service Technician - Midvale, UT

Zions Bancorporations Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation we have been providing our community clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future today.

We are looking for an experienced IT Field Service Technician (IT Technician) to support our Zions Technology Center operational offices and branch locations across the Salt Lake valley.

The Technology Reliability Engineering and Operations (TREO) organization is a key information technology group supporting our valued internal and external customers. TREO aligns up through the Chief Technology Officer and provides IT services such as hosting security operations application voice business intelligence infrastructure collaboration services and end user support. We focus on both operating and innovating our services to ensure continuous efficiency and modernization. Our team is comprised of both full-time employees and contingent workers spread across 15 states and three countries. Come join other professionals in some of the most important work taking place in banking!

The IT Field Service Technician duties will include:

• Supporting the Information Technology Department with installing administering and maintaining the infrastructure of desktops laptops and other hardware

• Installation setup and maintenance of workstations to include workstation hardware components base operating systems networking software environments

• Assistingwith troubleshooting workstation application and environmental problems

• Supporting server systems from an operating system and shared services perspective

• Assisting systems administrative team members in providing overall environment support

• Making recommendations on areas of improvement

• Provide quality analysis and subject matter expertise

• Assisting internal resources to provide the best possible administrative support

• Contributing to team efforts by accomplishing related results in corporative and supportive manner

Technical Skills and Qualifications:

• Requires High School diploma or equivalent and at least 1 years experience with computers networks computer software and hardware in a field services or related IT support role.

• This position will require travel throughout the Salt Lake Valley. Candidates must show proof of a valid and acceptable driving will be necessary to service our remote branches in and outside of the Salt Lake valley with personal vehicle.

• Proficient knowledge of application software networks PCs LANs and terminals

• Enterprise networking hardware and server experience highly preferred

• N certification is a plus not required

• Leadership QA or related experience within the field

• Ability to troubleshoot problems and make appropriate corrections and/or recommendations

• Must be able to meet deadlines and work with customers on a daily basis

• Broad application of principles theories and concepts in applicable discipline

• Some overtime may be necessary on an as needed basis

A combination of education and experience may meet job requirements.

Work Location:
This position is fully in office (5 days a week) located at the Zions Technology Center in Midvale UT and supports locations in the Salt Lake valley.

The Zions Technology Center is a 400000-square-foot technology campus in Midvale Utah. Located on the former Sharon Steel Mill superfund site the sustainably built campus will be the companys primary technology and operations center. This modern and environmentally friendly technology center will enable Zions to continue to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.

• At least 75% of the building is powered by on-site renewable solar energy.

• Access to outdoor recreation parks trails shareable bikes and locker rooms.

• Large modern cafe with a healthy and diverse menu.

• Healthy indoor environment with ample natural light and fresh air.

• LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

Apply now if you have a passion for impactful outcomes enjoy working collaboratively with co-workers and want to make a difference for the clients and communities we serve.

Benefits:

• Medical Dental and Vision Insurance - START DAY ONE!

• Life and Disability Insurance Paid Parental Leave and Adoption Assistance

• Health Savings (HSA) Flexible Spending (FSA) and dependent care accounts

• Paid Training Paid Time Off (PTO) and 11 Paid Federal Holidays

• 401(k) plan with company match Profit Sharing competitive compensation in line with work experience

• Mental health benefits including coaching and therapy sessions

• Tuition Reimbursement for qualifying employees

• Employee Ambassador preferred banking products