Head of Community - Manta Cares

About Manta Cares

Navigating cancer is like embarking on a treacherous hikewithout a map gear or guide. Manta Cares provides the most comprehensive self-advocacy toolkit available empowering patients every step of the way transforming the cancer journey.

Manta Cares is a digital health company founded and led by cancer patients survivors caregivers and oncologists. Our team brings over 50 years of combined healthcare experience with backgrounds at McKinsey Stanford MIT and ASCO among others. Backed by top-tier venture fundsincluding Pear Ventures Sozo Ventures and 1843 Capitalwe generate revenue through partnerships with leading life sciences organizations.

About this Role

As Head of Community you will build nurture and grow our cancer patient and care-partner community across all channels both directly and through partnerships with non-profits and other communities. Youll excel in this role if youre passionate about making a meaningful impact in the cancer care space have experience building and scaling communities from the ground up and possess the empathy and communication skills needed to support individuals during challenging times. This role requires someone who can balance strategic thinking with operational excellence and is comfortable working in a fast-paced startup environment.

What Youll Lead

Patient Engagement & Support

• Design test and implement engagement strategies that foster connection among cancer patients and care-partners in partnership with the product & design teams

• Analyze the community support funnel to identify opportunities for improvement and future Manta Cares product development

• Monitor and respond to requests coming through our website and app ensuring timely response and support

• Provide technical support to community members using Mantas digital tools

Partnership Development & Expansion

• Develop and maintain relationships with non-profits foundations and patient-advocacy groups to further awareness and usage of the digital Manta tools

• Enable partners to co-market the Manta platform to their communities and enable patients and care-partners to easily onboard onto the Manta platform

• Attend and facilitate patient-focused events both virtual and in-person

Program & Community Management

• Partner with leadership to drive strategic initiatives (e.g. Advocate-in-the-loop) that enhances the direct interaction with the patient community

• Create implement and expand our patient support programs iterating based on community needs and feedback

• Track program impact through qualitative and quantitative measures

Who You are

• 5-8 years of professional experience

• Proven track record of designing managing and scaling customer facing programs

• Background in relationship building and partnership development

• MBA education

• Prior early stage startup experience (ideally seed/series A)

• Experience in patient advocacy and partnering with non profits

• Personal connection to cancer as a patient survivor or care-partner

Key Details

• Full-time; Hybrid in the SF office at least 2 days a week (currently Tuesday/Wednesday)

• Attend virtual in-person community events (2-3 times per quarter)

• Salary: $150000 - $175000 (range is based on years of relevant work experience)

• Meaningful equity package with significant upside potential

Perks & Benefits

• Unlimited paid time off

• Comprehensive medical dental and vision insurance

• In-person workspace in Mission Bay/Downtown SF

• Weekly in office team lunches

• Monthly team events

Manta Cares is an equal opportunity employer committed to building a diverse and inclusive team. We encourage candidates from all backgrounds to apply.

Required Experience:

Director