Area Business Head - Credit Life
Area Business Head - Credit Life
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Job Description
The Area Business Head Credit Life will be responsible for driving business performance and growth for Credit Life insurance products across a designated geographic area. The role involves managing key partner relationships (especially with banks NBFCs MFIs) leading a team of sales professionals ensuring compliance and delivering exceptional customer service.
Key Responsibilities:-
Sales & Business Development:
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Drive Credit Life insurance product sales through partner institutions like banks NBFCs and MFIs.
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Achieve area-level business targets (revenue persistency partner engagement).
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Identify new business opportunities and strategic partnerships.
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Partner Relationship Management:
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Build and maintain strong relationships with partner institutions at the area and branch level.
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Conduct regular partner meetings joint field calls and business reviews.
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Train and motivate partner staff on Credit Life products and processes.
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Team Management:
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Lead coach and manage a team of Territory Managers / Sales Officers.
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Monitor team performance provide regular feedback and ensure productivity.
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Facilitate onboarding training and performance management of team members.
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Operational Excellence:
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Ensure timely and error-free issuance of policies.
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Maintain MIS track performance metrics and report regularly to higher management.
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Ensure adherence to company policies and regulatory compliance.
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Customer Service & Retention:
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Handle escalations and ensure high service standards.
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Work on improving persistency and customer satisfaction.
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Employment Type
Full-time
