Sr Project Support Team Coordinator
Sr Project Support Team Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities
Manage learner assignments on our OnPoint platform based LMS across assigned customers. This includes management of resources systems and processes (SOPs/work instructions):
o Create and deploy of training journey and aligned content to specific audiences while ensuring content compliance and firewalls are maintained
o Ensure employee training compliance through monitoring reporting and communication of LMS results
o Maintain and audit training resources within the LMS for updating and expiration
o Provide compliance and regulatory reports on training to external customers and internal stakeholders
o Triage and troubleshoot system and user issues associated with talent onboarding and training
o Manage Field Manager and Project Level Dashboards and associated reporting for projects
Design and create training programs using eLearning creation tools as needed (e.g. Storyline 360) as needed
Remain current on trends and developments in the fields of training performance improvement and organizational learning while maintaining/building contacts with training vendors/training professionals
Qualifications:
Bachelors degree and 4 years in training and/or operations; or equivalent combination of education training and experience
Experience with systems training and/or LMS management preferred
Experience operating with customer and/or internal cross-functional teams preferred
Strong software and computer skills Smartsheet and MS Office applications (Proficient in PowerPoint Teams Word Excel) preferred
Experience in the design development and deployment of eLearning and virtual training programs preferred (e.g. Storyline 360 HTML etc.)
Required knowledge skills and abilities:
Excellent interpersonal project management organizational and leadership skills
Strong foundation in virtual engagement platforms (e.g. MS Teams & Zoom)
Excellent verbal and written communication skills
Excellent presentation/facilitation skills (virtual and live)
Excellent problem solving and critical thinking skills
Proactive and positive approach to providing solutions
Ability to operate independently and to make informed decisions
Follow direction and demonstrate a strong attention to detail
High degree of discretion and confidentiality
Ability to work within a matrix team environment
Ability to establish and maintain effective working relationships with coworkers managers and clients
Willing to work in a night shift
Amenable to work in Mckinley Taguig
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
Required Experience:
Senior IC
Employment Type
Full-Time
