Med Info Spec I-Pharm - Hybrid role in Titusville, NJ

Work Schedule

Environmental Conditions

Job Description

At Thermo Fisher Scientific team youll discover impactful work innovative thinking and a culture dedicated to working the right way for the right reasons - with the customer always top of mind. The work we do matters like helping customers find cures for cancer protecting the environment and supporting our customers medical related inquiries. As the world leader in serving science with the largest investment in R&D in the industry our colleagues are empowered to realize their full potential as part of a fast-growing global organization that values passion and unique contributions. Our commitment to our colleagues across the globe is to provide the resources and opportunities they need to make a difference in our world while building a fulfilling career with us.

This is a hybrid role to our client that is in Titusville NJ. Three days in the office in NJ and two days from home! Great work/life balance for pharmacists! Two openings.

What will you do in this role

As Medical Information Specialist you will have 2 main responsibilities. First is providing medical and technical information to healthcare providers and patients regarding our clients products. You might answer inquiries about dosage formulation indications or any listed side effects. And for the second part you will be handling adverse event and/or product complaint reports. You will be responsible for capturing important information related to the adverse event or product complaint and appropriately sharing that information with the client per approved procedures.

A day in the Life:

Responds accurately and professionally to technical and medical information inquiries received via phone email internet or mail in reference to pharamaceutical products or devices. Processes fulfillments and provides clinical trial information where appropriate.

Analyzes callers questions to formulate an accurate and concise response using client approved resources and records inquiries and interactions in the appropriate databases following organizational client and regulatory guidelines.

Identifies records and triages adverse events and product compaints according to organizational client and regulatory guidelines and provides additional support (including follow up) as needed.

Maintains detailed knowledge of project and corporate policies and proceedures including client products SOPs protocols GCPs and applicable regulatory requirements.

Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed research medical literature and drafts responses for such inquiries.

Education requirements:

Bachelors degree in pharmacy or equivalent and relevant formal academic / vocational qualification. Some programs may require a Pharm.D.

In some cases an equivalency consisting of a combination of appropriate education training and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role.

Experience requirements:

Previous experience that provides the knowledge skills and abilities to perform the job (comparable to 5 years).

New Jersey active pharmacist license is required.

Medical writing experience is preferred not required.

Knowledge Skills Abilities

Excellent verbal and written communication skills.

Excellent language skills (comprehension speaking reading and writing).

Proficient computer and keyboarding skills.

Good interpersonal skills.

Ability to work independently as well as part of a team.

Ability to interpret client provided complex medical and technical information.

Organizational and time management skills.

Ability to maintain a positive and professional demeanor in meaningful circumstances.

Proactive approach to problem solving and decision making.

Ability to motivate mentor and provide guidance to less experienced staff.

Advanced critical thinking and problem solving skills with ability to evaluate and escalate appropriately.

Our Mission is to enable our customers to make the world healthier cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100000 colleagues we share a common set of values - Integrity Intensity Innovation and Involvement - working together to accelerate research solve complex scientific challenges drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific where diverse experiences backgrounds and perspectives are valued.

Apply today!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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