Performance Engineer
Performance Engineer
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Job Description
Work Location:
Toronto Ontario CanadaHours:
37.5Line of Business:
Technology SolutionsPay Details:
$65600 - $98400 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.
As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Provides a broad range of systems / application support research and analysis administration performance availability monitoring and management for own area.
Customer Accountabilities:
- Performs controlled resolution of incidents and problems including prioritization and escalation liaising with business and technology partners as appropriate
- Services applications / systems and provide a level of application/ systems/ operational availability that meets or exceeds established standards/service levels while minimizing operational risk
- Partners with key stakeholders to schedule changes of supported components in accordance with the approved change management procedures; implement changes with proper testing stakeholder signoff monitoring and with minimal impact to the business
- Continuously strives to improve the stability of production environment by partnering closely with key stakeholders on setting up maintaining and monitoring applications/systemsensuring availability targets are met
- Provides effective day-to-day support for applications/systems through accurate problem identification and timely resolution of production issues; perform controlled and timely resolution of incidents while prioritizing and monitoring client satisfaction
- Ensures timely notification and escalation of possible issues/problems options and recommendations
- Delivers effective and defect-free support researching system issues / opportunities overseeing the execution of recommendations and maintaining accurate documentation
- Identifies and addresses application and data issues and cross-capability and cross-release issues that affect application integrity
- Acts as partner in scheduling packaging and releasing new applications and manage all application releases according to approved governance and gating criteria
- Responsible for incident management (2nd level) monthly maintenance state of health monitoring and SLA maintenance
- Provides effective day-to-day production support for applications through accurate problem identification and timely resolution of production issues
- Improves stability of the production environment by assisting in setting up maintaining and monitoring applications/system
Depth & Scope:
- Performs work on all aspects of the application/system support
- May act as a reference for team members or clients
- Tasks are moderate to highly complex and performed under minimal management supervision
- Actively involved in resolving applications User experience Stability Scalability and Resiliency issues.
- May configure upgrade administer business applications in coordination with appropriate stakeholders.
- May develop scripts using appropriate tools to address gaps in the application/system to simplify and enhance the application/system environment
- Performs problem determination including data gathering and analysis
- Works within a Platform POD
Education & Experience:
- Undergraduate degree or Technical Certificate
- 3 years relevant experience
- Well versed with E2E SDLC and PT lifecycle/methodologies with significant exposure to PT tools like JMeter/LoadRunner able to develop automated scripts in Vugen/JMeter for complex protocols like JDBC/MQ/Citrix etc..
- Ability to come up with approach to prepare Performance test strategy for large and complex programs robust test data strategy and managing E2E deliverables.
- Good hands-on exposure to APM tools like Dynatrace/AppDynamics & Performance bottleneck analysis skills like Thread dump/Heap dump/DB analysis.
- Awareness of latest technology around like Cloud Big Data Microservices etc..
- Should be able to provide technical support to peers and have problem solving skills
- Ability to work in a collaborative team-oriented environment and implementing best practices/process.
- Experience in working with Agile methodologies exposure to Sprint planning and ability to identify and work on areas of improvement.
Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.
TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans ObjetEmployment Type
Full-Time
