At Heartland Family Service we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation as it encourages our employees to bring various experiences and uniqueness to the workplace.
Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects ofworking with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.
If you believe in our mission of creating healthy families and communities and like a fast pace collaborative and team-oriented environment then Heartland Family Service is the agency for you.
SUMMARY DESCRIPTION OF WORK
The Assistant Program Director will support the Program Director in overseeing the Crisis Stabilization and Resource Center with supervisory responsibilities and key support functions for program staff. The Crisis Stabilization and Resource Center serves adults experiencing acute mental health crises and provides respite care as needed. This role requires strong decision-making problem-solving organization attention to detail and the ability to prioritize tasks and meet deadlines.
Compensation: between $46800 and $59206 per year (salary is determined by total years of relevant experience)
Work Schedule: 40 hours per week
Click to see benefits and company perks
MINIMUM QUALIFICATIONS
- Bachelors Degree and three or more years experience in related field required or a masters degree in human services psychology social work sociology or a related field preferred.
- Substance abuse and mental health experience required.
- Supervisory experience preferred.
- Valid drivers license/ acceptable driving record
Essential Duties and Responsibilities
Staff Supervision & Development
- Provides regular supervision training and support for all non-clinical program staff.
- Hires supervises monitors trains evaluates and develops non-clinical program staff.
- Evaluates efficiency and effectiveness of non-clinical service providers to ensure quality care.
- Develops and coordinates activities for staff program and volunteers.
- Develops and maintains the staffing schedule; monitors and approves schedules.
- Assists in facilitating educational participant support groups and trains staff to facilitate these groups.
Client Services & Care Coordination
- Provides direct oversight of admissions coordinating with clinical staff referral and funding sources.
- Oversee client intake care and discharge ensuring documentation is complete accurate in the EHR and compliant with billing requirements.
- Networks and collaborates with community providers and agency programs to assist clients in accessing resources.
- Works as part of a team to provide trauma-informed care to clients.
- Participates in interdisciplinary family/case staffing to share and gather information for service planning.
- Documents client activity progress and needs per established procedures.
Program Operations & Quality Assurance
- Participates in program quality improvement teams and workgroups guides implementation of projects policies and initiatives.
- Collects and monitors data needed for reports.
- Updates develops and completes program forms.
- Monitors and manages deadlines for reports projects and tasks.
- Coordinates with the Office Manager to monitor inventory of supplies food training materials furnishings toys and outdoor equipment.
- Assists the Director and Grants Coordinator in researching and writing for additional funding opportunities.
Availability & Support
- Work schedule provides variability to ensure more support for evening and overnight shifts.
- Available for on-call emergencies on a rotating basis; assists/covers shifts for evenings and weekends as needed.
- Performs other program-related duties as assigned.
Professional Standards
- Displays a courteous and caring attitude to clients staff volunteers and visitors.
- Cooperates and collaborates with program staff volunteers and other agency departments.
- Is dependable and punctual with scheduling and attendance.
- Abides by all program and agency procedures policies and requirements.
- Creates maintains and shares (as appropriate) a dynamic self-care plan.
- Essential functions of this job are to be performed on the companys physical work site.
*DENOTES ESSENTIAL JOB FUNCTIONS
Required Experience:
Director