Coding Coordinator - Professional Coding Division (PCD) - Patient Financial Services (PFS)

Iowa Health Care department of Professional Coding Division (PCD) is seeking a Coding Coordinator. As a Coding Supervisor for PCD you will providehigh quality customer service in a fast-paced environment and maintaining composure in difficult situations. You must have the skills to provide providing accurate and comprehensive information (written and verbally) to clinic personnel physicians administration providers co-workers and team members in a professional manner. You must demonstrate compassion empathy and respect to patient rights and confidentiality.

In this role you will provide supervision to a core group of medical coding staff including training scheduling assigning and evaluating work over Obstetrics & Gynecology and Psychiatry.

This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either ONSITE or via ZOOM from the HSSB building at a length determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Iowa Health Carerecognized as one of the best hospitals in the United Statesis Iowas only comprehensive academic medical center and a regional referral center. Each day more than 12000 employees students and volunteers work together to provide safe quality health care and excellent service for our patients. Simply stated our mission is: Changing Medicine. Changing Lives.

WE CARE Core Values:

• Welcoming- We have an environment where everyone has a voice that is heard; that promotes the dignity of our patients trainees and employees; and allows all to thrive in their health work research and education.
• Excellence - We aim to achieve and deliver our personal and collective best in the pursuit of quality and accessible healthcare education and research.
• Collaboration - We encourage collaboration with healthcare systems providers and communities across Iowa and the region as well as within our UI community. We believe teamwork - guided by compassion - is the best way to work.
• Accountability - We behave ethically act with fairness and integrity take responsibility for our own actions and respond when errors in behavior or judgment occur.
• Respect -We create anenvironment where every individual feels safe valued and respected supporting the well-being and success of all members of our community.
• Empowerment -We commit to fair access to research health care and education for our community and opportunities for personal and professional growth for our staff and learners.

Position Responsibilities:

• Provide direction assignments feedback coaching and counseling to assure outcomes are achieved. Ensure staff achieve and maintain proper certification.
  • Team members could be primarily remote.
• Monitor physician and/or facility coding and billing activities performed for the centralized departments with PCD through QA and productivity reviews to ensure compliance with all rules and regulations in a timely manner. Provide education and training when deficiencies are identified or new processes are implemented.
• Prepare reports to assure quality and productivity expectations are being met.
• Review medical record documentation and assign appropriate ICD-10-CM/PCS CPT and/or HCPCS codes in accordance with coding/compliance policies official coding payor and regulatory guidelines as needed.
• Incorporate initiatives that improve compliance and reduce risks to the institution.
• Act as a liaison for the department coding activities to the clinical department administration physicians/providers PFS billing staff JOC and others.
• Serve as resource and technical expert for complex coding/billing issues.
• Work with staff to suggest additional avenues to resolve coding issues.
• Communicate with coding staff third party payors clinic staff and patients to address and resolve patient account issues. Advise staff and management regarding claim edits denials and payment trends.
  • Provide developmental and administrative assistance and expertise for data analysis trending and payer regulations/policies.
• Prepare and distribute reports to summarize the results of department coding activities.
• Develop and implement training programs to increase the skill and expertise of staff.
• Implement new processes and targets developed by management.
• Ensure processes for charge capture charge processing is operating effectively. May make recommendations based on analysis of data.
• Work with HCIS department administration finance and others regarding appropriate coding billing and medical documentation.
  • Assist in planning and implementing various computer applications software databases and bolt on products such as Epic Computer Assisted Coding Claims Manager 3M etc.
• Gather information for submittal and respond to benchmark surveys or questionnaires required by external agencies. Prepare reports to assure quality and productivity expectations are being met.

Classification Title: Coding Coordinator

Department: Professional Coding Division (PCD)

Percent of Time: 100%

Staff Type: Professional & Scientific

Pay Grade: 3B

Location: Hospital Support Services Building (HSSB) located in Coralville IA

This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either ONSITE or via Hybrid (Inhouse/Zoom) from the HSSB building at a length determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Equipment:

Onsite The department will provide a workstation which contains 3 (three) monitors laptop/power cord docking station/power cord keyboard mouse headset and desk supplies can be found in the supply closet.

Hybrid while working onsite the department will provide a workstation which contains 3 (three) monitors a laptop/power cord docking station/power cord keyboard mouse headset and desk supplies. When working offsite the employee will take their laptop/power cord to carry back and forth a second docking station/power cord to keep offsite.Prior to working offsite the employee at their own expense will need to supply 2 (two) monitors in addition to the university-issued laptop which will serve as a third monitor due to its built-in camera function a keyboard and a mouse. Employees will be required to provide a photo of the domicile office setup and perform an internet speed test by visiting with a minimum 30mb download and 10mb upload reflecting a University of Iowa IP address then providing a screenshot of the speed test to HR. The employees remote workstation should replicate the onsite setup as if they were working onsite at HSSB.

Remote - when working offsite the department will provide the employee a laptop/power cord docking station/power cord headset.Prior to working offsite and at their own expense the employee will be required to obtain or possess 2 (two) monitors in addition to the university-issued laptop which will serve as a third monitor due to its built-in camera function a keyboard and a mouse. Employees will be required to provide a photo of the domicile office setup and perform an internet speed test by visiting with a minimum 30mb download and 10mb upload reflecting a University of Iowa IP address then providing a screenshot of the speed test to HR. The employees remote workstation should replicate the onsite setup as if they were working onsite at HSSB.