Student, Site Reliability Analyst (Winter 2026)
Student, Site Reliability Analyst (Winter 2026)
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Job Description
Our student and new graduate programs offer a chance to explore Sun Life from the inside. Youll make a difference in the lives of our customers and communities while building the skills and experience that allow you to grow in a meaningful and rewarding way.
Job Description:
The Student Site Reliability Analyst works within the Event and Performance Management practice to drive excellence and innovation to support project and operational delivery priorities. The role combines software and systems engineering to ensure applications and infrastructure are stable and performing optimally.SRA ensures critical internal and external digital services maintain reliability and uptime appropriate to clients needs while keeping an ever-watchful eye on identifying capacity and performance concerns.
The SRA mindset uses engineering principles to constantly find ways to improve applications systems and services. The role understands the big picture of how systems relate to each other to put in value add end to end monitors identifies optimization opportunities and improves productivity through automation. Using a breadth of monitoring and development tools the SRA will limit the amount of time spent on operational work provide data to prevent future incidents and take proactive actions to prevent potential outages. This mindset will help Event and Performance Management on the journey towards Artificial Intelligence for Operations.Working in a dynamic agile environment intellectual curiosity problem solving collaboration valuing diversity and openness is key to success. As with many IT services there is an expectation of availability off hours for client impacting changes or troubleshooting activities; Event and Performance Management provides services globally and therefore requires 24x7 support.
Term Length: 4-months (Sept - December or Jan - April)
What you will do
Collaborate with other teams for the consultation design implementation and management of monitoring tools dashboards and reports.
Analyze metrics identify trends and execute processes and strategies to address any risks to reliability.
Collaborate with internal business partners such as our IT Support Teams System Architect IT Security and Enterprise Account Management for operational execution and service delivery of technology needs.
Create and implement knowledge documents focusing on usability content verification and accuracy.
Participate and contribute to industry related developments and training to be shared among team members while continuously contributing to our roadmap strategy
What do you need to succeed
Currently enrolled in University degree/College diploma in computer sciences information systems or information technology
with a December 2025 or later graduation date
Prior experience in supporting technology in an operational role.
Prior working experience with all stages of systems development and implementation efforts including requirements elicitation architecture design development testing training support and maintenance.
Prior experience working with Enterprise delivery methodologies such as Agile (ITIL knowledge welcomed)
Experience with operational monitoring & performance management tools such; Broadcom Monitoring Suite (APM DX APM) xMatters and other similar technologies.
Experience with Autosys Batch Job Scheduler suite of tools or similar.
Experience or familiarity with Release Management tools (i.e. Broadcom CDD or similar)
Experience with Splunk or other software for searching monitoring and examining machine-generated Big Data.
Experience with CyberArk on any other similar security tool used for the security of privileged accounts through password management.
Strong written and verbal communication organization strategic thinking and planning skills.
Ability to analyze and present data using a variety of tools and techniques in the areas of business analysis and business intelligence principles to create executive dashboards and reports.
Strong collaboration skills self-starter strategic thinker negotiator and consensus builder.
What is in it for you
At Sun Life you will be joining a purpose driven organization focused on helping Canadians achieve lifetime financial security and live healthier lives.
As a student youll make a real impact by contributing to meaningful work gaining valuable experience and actively working towards your teams goals.
Youll join our unique student culture designed to help you grow both personally and professionally beyond your role.
We offer professional development workshops student awards socials and many more exciting opportunities.
We are honored to be recognized as Canadas Best Employers for Recent Graduates and Canadas Best Workplaces by Great Place to Work in 2025.
Your student journey is just the beginning and were proud to help many who choose Sun Life to transition into permanent roles after graduation.
The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.
Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans payment under which is discretionary and subject to individual and company performance
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .
We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business our Clients and you! Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Job Category:
Temporary EmployeePosting End Date:
16/09/2025Required Experience:
IC
Employment Type
Full-Time
