EOI - Senior Administration & Customer Service Officer

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profile Job Location:

Paterson, NJ - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Ongoing employees affected by change management plans will be given priority consideration for at grade positions

  • Temporary full-time position up to June 2028*
  • Location: Hunter LLS region (Paterson Scone or Taree)
  • Salary starting from $99938 pa Super
  • A great opportunity for someone with exceptional organisation skills who thrives in a collaborative environment!
Why We Need You!

As the Senior Administration & Customer Service Officer youll play a vital role in keeping our operations running smoothly while being the first point of contact for our customers and stakeholders. This is a hands-on position where no two days are the same from managing financial processes and supporting office systems to mentoring team members and delivering high quality frontline service. Youll work closely with managers and staff across Local Land Services ensuring our administration customer service and business support functions are efficient professional and responsive.

If youre someone who thrives in a busy environment enjoys working with people and takes pride in providing reliable service and support this role offers the chance to make a real impact in your community.

About the Role

In this role your responsibilities include;

  • Develop and maintain administrative and financial systems including procurement asset control fleet management and other organisational support processes.
  • Manage day-to-day financial operations such as timely and accurate processing of accounts payable and receivable.
  • Deliver frontline customer service providing consistent professional support to LLS management staff industry stakeholders and clients.
  • Supervise and mentor team members guiding and supporting the customer service team to ensure responsive high-quality service.
  • Undertake office management functions including records management board and meeting support correspondence financial reports and general administrative services

About You

To be successful in this role you will need strong administrative financial and customer service skills with the ability to work collaboratively and support a team in a dynamic environment.

Key skills required:

  • Proven ability to deliver high-quality customer service and build positive stakeholder relationships.
  • Strong administration and organisational skills including records and office management.
  • Solid understanding of financial processes (accounts payable/receivable reporting compliance).
  • Ability to mentor guide and support team members to achieve service excellence.
  • Competence in using technology and systems to improve efficiency and support business outcomes

Essential requirements;

  • Current NSW Driver Licence with the ability and willingness to travel.

Applying is Easy!

All applications must be submitted online and should include your current resume and a cover letter outlining your suitability for this position. Please seek support from your Manager prior to submitting your application.

If you require further information please contact Donna Rodrom ator via email at The role description can be foundhere.

EOI Closing Date: 7th September 2025 @ 11.55pm AEST

Recruitment Adjustments

If you require adjustments in completing your application interviewing completing any pre- employment testing require information in an alternative format or otherwise participating in the recruitment process please let us know so we can assist. Send an email to or contact the hiring manager listed above for a confidentialdiscussion.

This is an internal EOI opportunity open to DPIRD / LLS staff only

*To be considered for the long term temporary appointment applicants must be ongoing at either an equivalentor higher grade than this advertised vacancy (LLS Grade 5 or Clerk 5/6) OR on a current and valid talent pool at this grade or higher. Alternatively if you do not meet the requirement for a long term temporary appointment you may only be considered for a temporary appointment of up to 12 months.

Role Description

Required Experience:

Senior IC

Ongoing employees affected by change management plans will be given priority consideration for at grade positionsTemporary full-time position up to June 2028*Location: Hunter LLS region (Paterson Scone or Taree)Salary starting from $99938 pa SuperA great opportunity for someone with exceptional org...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking