Account Manager Top Accounts (They/She/He)

If youre here its because youre looking for anexciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

Well deliver a non-vanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses and couriers offering on-demand services from more than 170000 local restaurants grocers and supermarkets and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us every day is filled with purpose.

What makes our ride unique

Our culture and strong values.

Our career development philosophy.

Our commitment to being a force for good.

We have a vision: Building the largest marketplace in your city to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

As an Account Manager you will play a key role in the North Area team. You will be directly responsible to build and maintain good relationships between our partners and our company. You will be generating growth with the most highly regarded restaurants in your cities through organizing marketing activities.

THE JOURNEY

• Establish excellent relationships with Glovos partners through consistent and proactive communication identifying their needs and building engagement (Partners meetings and business reviews).
• Evaluate follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
• Draw and execute plans making your partners grow through promos negotiations marketing activations and menu performance (selling items AOV Conversion Rate cross selling and upselling).
• Ensure that Glovo has the best content by signing exclusivities with partners.
• Optimise Glovo visibility through marketing actions with our partners (using marketing kits merchandising etc).
• Improve Glovos revenue through commission renegotiation and selling assets.
• Understand build action plans and follow up on churned and inactive partners.
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow develop and make a difference.

WHAT YOU WILL BRING TO THE RIDE

• At least 1 year of experience in high-performance account management or Business Consultancy.
• Bachelor in Business Administration Marketing Industrial Engineering or Public Relations is a plus. Preferably with experience in FMCG food-hospitality or on-demand delivery industry.
• Comfortable working in a high growth and high-performance start-up with a fast pace.
• Computer literate; good knowledge of Google Docs and MS Office Excel.
• Native Polish and English Advance.
• Strong Commercial skills.
• Brilliant Communication and interpersonal skills.
• Project management skills highly organized and detail-oriented.
• Problem solver data-driven with an analytical approach.
• An empathetic inclusive and curious attitude.

We believe driven talent deserves:

• Top-notch private medical care and insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Free Multisport Card.
• Spanish or English classes.
• The freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year and personal days off.
• 5 extra days of holidays.
• Enhanced parental leave.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!