Senior Infrastructure Engineer

Senior Infrastructure Engineer

Professional 1B

Publish date: Wednesday 20 August 2025

Closing date: Friday 29 August 2025 at 12noon

Salary: 50269 - 52413

Hours: Full-time permanent

Overview

West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England serving an area of 902km square and a population of more than 2.9 million people.

Our vision is Making the West Midlands safer stronger and healthier.

This vision and the strategic goals outlined in Our Strategy are what drives the people professionalism and pride with which we serve our communities.

Are you a skilled Infrastructure Engineer looking for a key role in a critical public safety organisation Do you enjoy leading technical projects mentoring others and making a real-world impact

At West Midlands Fire Service were looking for an experienced and motivated Senior Infrastructure Engineer to help shape and deliver the IT systems that support our life-saving work. If you thrive in a high-responsibility technically demanding environment we want to hear from you.

Responsibilities

maintain and support the technical delivery of IT infrastructure across the organisation

knowledge across several infrastructure technologies including computers storage networking cloud and more

supervise and mentor Infrastructure Engineers and provide expert advice to colleagues customers and suppliers

manage and deliver infrastructure projects on-time within budget and aligned to strategic goals

serve as 3rd line escalation point for complex incidents and technical problems

deputise for the Infrastructure Manager and help drive the long-term technical direction

ensure infrastructure systems are secure resilient and compliant with legislation and standards (NIST Cyber Essentials)

oversee corporate data centres network infrastructure (LAN/WAN/Cloud) telephony and virtualisation platforms

manage third-party suppliers and maintain operational standards across physical and virtual environments.

Experience and skills

Essential skills or experience

proven track record in IT infrastructure support and delivery at a senior level

strong knowledge of Windows and Unix environments cloud platforms (IaaS PaaS SaaS) and networking technologies

deep understanding of firewalls endpoint protection backup systems active directory and Microsoft 365

project management experience with strong documentation communication and leadership skills

ITIL qualification and experience with change incident and release management

Managing suppliers and experience working with third-party vendors in complex environments

strong problem-solving skills with the ability to translate challenging issues into actionable solutions.

Desirable skills or experience

confident and clear communicator with both technical and non-technical audiences

mentoring capabilities and the ability to build trusted working relationships

strong initiative dependable and capable of working without close supervision

comfortable working under pressure in a fast-paced or emergency-driven environment

committed to continual learning and driving innovation.

Benefits

We offer a friendly working environment and benefits including:

flexible and agile working arrangements

free on-site gym facilities

free on-site parking.

We also offer access to an in-house occupational health (OH) facility including OH health and fitness advisors sports therapists physiotherapists cognitive behavioural therapy practitioners and counsellors.

In addition employees have access to:

24/7 Employee Assistance Programme

wellbeing programmes

blue light discounts across many retailers through partner schemes

Sports and Welfare scheme (for a small fee) with access to discounted products and services.

Diversity

We welcome applications from all eligible candidates. However as women and Black and minority ethnic employees are currently under-represented in our service we particularly encourage applications from these groups.

WMFS is committed to safeguarding and promoting the welfare of children young people and adults. We expect the same of every staff member.

Successful candidates will be subject to necessary pre-employment checks including - where applicable - relevant level Disclosure and Barring Service (DBS) check qualifications medical clearance identity and right to work. All applicants will be required to provide two suitable references.

How to apply

Send your CV along with a covering letter detailing previous experience and outlining your suitability for the role.

Questions

If you have any questions about the role or would like an informal discussion please contact Dom Berry on 0 or by email at