Executive Assistant- Chief Customer Officer
Executive Assistant- Chief Customer Officer
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Salary Not Disclosed
1 Vacancy
Job Description
Summary
We are seeking an experienced seasoned and dynamic Executive Assistant to support our Chief Customer Officer (CCO) with a focus on global engagement and customer events. As the Executive Assistant to the Chief Customer Officer at Guidewire Software you will be the right hand to the CCO and play a pivotal role in driving customer and consulting partner engagement on a global scale. This is a unique opportunity for a highly organized and strategic professional to contribute to the success of our customer success initiatives and strengthen relationships with clients and consulting partners worldwide.Additionally you will be requested to provide limited administrative support (e.g. expenses and travel arrangements) for two of her team members in the US.
Job Description
Responsibilities:
Calendar and Travel Management: Effectively manage the CCOs schedule including coordinating global travel arrangements for customer meetings events and conferences.
Global Customer Engagement: Collaborate with the CCO to plan and execute customer engagement initiatives including virtual and in-person events workshops and forums.
Event Coordination: Take the lead in organizing customer events from concept to execution ensuring a seamless and impactful experience for participants.
Liaison: Represent Guidewire and the CCOs personal brand by facilitating communication between the CCO and internal/external stakeholders ensuring clear and timely information flow.
Strategic Support: Provide strategic assistance to the CCO contributing insights and ideas to enhance customer success strategies and consulting partner objectives.
Administrative Functions: Handle administrative tasks including meeting preparation documentation purchase orders and expense management.
Global Collaboration: Work closely with executive assistants customer success teams and other departments across different regions to coordinate and align efforts.
About You:
Proven experience as an executive assistant or in a customer and/or partner engagement role.
Experience with event design coordination and execution.
Considerable experience coordinating extensive global travel and working across time zones and geographies understanding global company dynamics and respecting local cultures.
Proven ability to manage needs in a remote and global environment.
Strong organizational and project management skills.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office suite and or Google Workspace and virtual collaboration tools.
Experience in planning and executing customer events is a plus.
Flexibility to adapt to a fast-paced and dynamic work environment.
Disability Accommodations and Guidewires Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to If things do not go as hoped we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation or receiving a notice of your non-selection for a vacancy e-mail to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision who will then notify you in writing of a decision within 10 business days.
About Guidewire
Guidewire is the platform P&C insurers trust to engage innovate and grow efficiently. We combine digital core analytics and AI to deliver our platform as a cloud service. More than 540 insurers in 40 countries from new ventures to the largest and most complex in the world run on Guidewire.
As a partner to our customers we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600 successful projects supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration localization and innovation.
For more information please visit and follow us on Twitter: @GuidewirePandC.
Guidewire Software Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace and believe that a diversity of perspectives abilities and cultures is a key to our success. Qualified applicants will receive consideration without regard to race color ancestry religion sex national origin citizenship marital status age sexual orientation gender identity gender expression veteran status or disability. All offers are contingent upon passing a criminal history and other background checks where its applicable to the position.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
