Event Manager - Hilton Minneapolis
Event Manager - Hilton Minneapolis
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Job Description
EOE/AA/Disabled/Veterans
What are we looking for
To fulfill this role successfully you should demonstrate the following minimum qualifications:
- Minimum Years of Experience:1 year of hospitality related experience
- Additional Requirements: Open Availability to work weekends evenings days based on groups
- Able to handle multiple groups at one given time
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
Hotel experience
Proficiency in Delphi
The Benefits
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits.
- Medical Insurance Coverage Options for you and your family. Able to enroll after 90 days of employment
- Vision dental life and disability insurance
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO) you can accrue up to 144 hours of PTO in your first year of employment.
- Go Hilton travel discount program: 100 nights of discounted travel per calendar year
- Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay plus 50% of every dollar contributed on the next 2% of pay.
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Access to your pay when you need it through DailyPay
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
- Inclusive family-building and fertility benefits
- Expanded bereavement leave.
- Adoption Assistance program
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Complimentary Team Member Lunches Daily
This is your opportunity to elevate your career in the events industry make a lasting impact and contribute to a world-class guest experienceat the only Hilton Corporate Managed hotel in Minneapolis.
What will I be doing
As Event Manager you are responsible for the negotiation of business through proposals and contracts to close business. Maintain existing relationships with corporate and social accounts. As Event Manager you are responsible for event documentation and coordination with Sales hotel departments and customers to ensure consistent high-level service throughout the pre-event event and post-event phases of all assigned hotel functions. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planners primary contact following turnover on property and is responsible for his/her experience.
Specifically your essential functions will be to perform the following tasks to the highest standards:
Organize plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone email written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems products systems and processes.
Resolve conflicts and negotiate with others while handling complaints settling disputes and resolving grievances and conflicts.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
Ensure high quality service by communicating and assisting others to understand the guest needs providing direction and guidance feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
Regular attendance.
Starting Wage Range: $26 -$28/hour dependent upon previous industry experience and qualifications
#LI-JW1
Required Experience:
Manager
Employment Type
Full-Time
