Field Operations Manager
Field Operations Manager
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Job Description
Date Posted:
Country:
SingaporeLocation:
8 Kallang Avenue #07-01/09 Aperia Tower 1 SingaporeAt Otis its our people that make us different. Come and join OTIS today and be part of the Forbes 2024 Worlds Best Employers!
Join the Otis family where collaboration innovation and empowerment help each individual and the company reach new heights.
Job Overview
We are seeking a highly motivated and experienced Field Operations Manager to oversee and manage all field operations in Singapore. The ideal candidate will ensure that operations are conducted efficiently safely and in compliance with company policies and regulatory requirement.
Key Responsibilities
Team Leadership: Lead mentor and develop a team of field staff ensuring high performance and engagement.
Operational Oversight: Plan coordinate and execute field operations ensuring timely and efficient completion of projects.
Budget Management: Develop and manage the operations budget ensuring cost-effectiveness and resource optimization.
Quality Assurance: Implement and maintain quality control processes to ensure high standards of service delivery.
Health and Safety Compliance: Ensure all field operations adhere to health and safety regulations and company policies.
Client Relations: Build and maintain strong relationships with clients addressing any concerns or issues promptly.
Performance Reporting: Monitor and report on operational performance using data to drive continuous improvement.
Problem-Solving: Identify operational challenges and develop strategies to overcome them.
Requirement
Experience: Approx. 5 - 7 years in a similar role with proven experience in managing field operations/ project management
Education: Bachelors degree in Business Administration Mechanical/ Electrical Engineering or a related field
Leadership Skills: Strong leadership and team management abilities
Customer/ Service-oriented: Ability to build and maintain good rapport with clients
Communication: Excellent communication and interpersonal skills
Problem-Solving: Demonstrated ability to solve complex problems and make sound decisions
Tech-Savvy: Proficient in using technology and software tools for operational management
Adaptability: Ability to work in a fast-paced and dynamic environment
Apply today to join us and build whats next!
If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 69000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability please contact us at
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Required Experience:
Manager
Employment Type
Full-Time
