Associate Lead - Delivery Manager

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profile Job Location:

Pune - India

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Purpose
The company is going through the biggest digital transformation in its history creating a platform that offers an omnichannel experience to the customer supported by our large distribution footprint of over 1 million partners. Our ambition is to create a benchmark of consumer-tech experience in the country. This unit is at the center of the transformation of the companys omnichannel engine. You come in at a time wherein over the next 3 years you will get an opportunity to be in the transformation journey
Duties and Responsibilities
Content Operations Management Mobile APP & Websites
of the end-to-end execution and testing of webpages created through various templates and components.
upload test and publish content via workflow across web and app platforms.
UAT testing across desktop and mobile devices to ensure accuracy and functionality.
sign-off on component deliverables from a content authoring perspective to the development team.
with business teams to enable smooth sharing and flow of content assets and metadata.
with external vendors/content licensors for creation of videos images and metadata where required.
closely with tech and product teams to refine and improve operational workflows.
complete responsibility for executing authoring tracks within CMS ensuring defined TAT compliance.
and execute operations for multilingual sites effectively.
RAID management with stakeholders de-risk content operations and quantify potential risks.



CMS workflow management
up CMS workflows for approvals and establish governance for publishing processes.
complete ownership of digital asset management and tag governance for the website ecosystem.
adherence to ticket management tools and publishing workflows including log maintenance for audit purposes.
publishing rights post sign-off from authoring business and QA teams.
new opportunities suggest initiatives and implement strategies to optimize CMS usage.
a solution-focused approach to resolve authoring challenges and streamline operations.
CMS adoption across features and functionalities to maximize efficiency.
incorrect component usage document problem statements and raise detailed user stories to CMS architects and developers.
Required Qualifications and Experience
CONTEXT
The company is going through the biggest digital transformation in its history creating a platform that offers an omnichannel experience to the customer supported by our large distribution footprint of over 1 million partners. Our ambition is to create a benchmark of consumer-tech experience in the country. This unit is at the center of the transformation of the companys omnichannel engine. You come in at a time wherein over the next 3 years you will get an opportunity to be in the transformation journey

ROLES AND RESPONSIBILITIES
Content Operations Management Mobile APP & Websites
of the end-to-end execution and testing of webpages created through various templates and components.
upload test and publish content via workflow across web and app platforms.
UAT testing across desktop and mobile devices to ensure accuracy and functionality.
sign-off on component deliverables from a content authoring perspective to the development team.
with business teams to enable smooth sharing and flow of content assets and metadata.
with external vendors/content licensors for creation of videos images and metadata where required.
closely with tech and product teams to refine and improve operational workflows.
complete responsibility for executing authoring tracks within CMS ensuring defined TAT compliance.
and execute operations for multilingual sites effectively.
RAID management with stakeholders de-risk content operations and quantify potential risks.



CMS workflow management
up CMS workflows for approvals and establish governance for publishing processes.
complete ownership of digital asset management and tag governance for the website ecosystem.
adherence to ticket management tools and publishing workflows including log maintenance for audit purposes.
publishing rights post sign-off from authoring business and QA teams.
new opportunities suggest initiatives and implement strategies to optimize CMS usage.
a solution-focused approach to resolve authoring challenges and streamline operations.
CMS adoption across features and functionalities to maximize efficiency.
incorrect component usage document problem statements and raise detailed user stories to CMS architects and developers.

PROFESSIONAL EXPERIENCE AND QUALIFICATION
1.810 years of relevant experience in end-to-end content operations for websites and mobile apps.
experience in leading small teams and handling multiple projects simultaneously (BAU migrations compliance and new initiatives).
knowledge of Adobe Experience Manager (AEM) or any enterprise-level CMS with hands-on authoring expertise.
at AI-driven process improvements leveraging automation and analytics to optimize content operations increase efficiency and enhance decision-making.
in content workflows governance localization and operational excellence.
in Excel/Google Sheets for handling large volumes of content data.
with Agile methodologies and ticketing systems (Jira / Azure Boards) for project and task management.
in KPI monitoring reporting and performance management post go-live.
ability to collaborate with cross-functional teams (tech product QA business and vendors) and deliver under tight deadlines.
stakeholder management communication and escalation handling skills.
11.A proactive self-starter with high energy problem-solving mindset and the ability to work in ambiguous and fast-paced environments.
is a must.

WHAT TO EXPECT IN NEXT 3 MONTHS
First 90 days could get overwhelming in a fast-paced high-growth lets-get-it-done-today environment. This is your time to get a hang of this place make new friends create your own network and understand the overall business model. All this while being driven hard to do something great overnight. Dont get scared we are a friendly place.

WHAT TO EXPECT IN NEXT 9 MONTHS
If you get a hang of it and strike a homerun you will be marked as potential high performer and included into strategic initiative and possibly also in the digital transformation project.

Required Experience:

Manager

Job PurposeThe company is going through the biggest digital transformation in its history creating a platform that offers an omnichannel experience to the customer supported by our large distribution footprint of over 1 million partners. Our ambition is to create a benchmark of consumer-tech experie...
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Key Skills

  • Project Management Methodology
  • Kanban
  • Project / Program Management
  • Agile
  • Waterfall
  • Project Leadership
  • Application Development
  • Project Management
  • Scrum
  • Microsoft Project
  • SDLC
  • Project Implementation

About Company

Bajaj Finserv is India’s most diversified non-banking finance company. Visit the website to learn about our products. Get instant approval on loans, shop on EMIs, make an investment, get insurance and pay your bills.

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