Associate Lead - Delivery Manager
Associate Lead - Delivery Manager
Posted on :
31-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
The company is going through the biggest digital transformation in its history creating a platform that offers an omnichannel experience to the customer supported by our large distribution footprint of over 1 million partners. Our ambition is to create a benchmark of consumer-tech experience in the country. This unit is at the center of the transformation of the companys omnichannel engine. You come in at a time wherein over the next 3 years you will get an opportunity to be in the transformation journey
Content Operations Management Mobile APP & Websites
of the end-to-end execution and testing of webpages created through various templates and components.
upload test and publish content via workflow across web and app platforms.
UAT testing across desktop and mobile devices to ensure accuracy and functionality.
sign-off on component deliverables from a content authoring perspective to the development team.
with business teams to enable smooth sharing and flow of content assets and metadata.
with external vendors/content licensors for creation of videos images and metadata where required.
closely with tech and product teams to refine and improve operational workflows.
complete responsibility for executing authoring tracks within CMS ensuring defined TAT compliance.
and execute operations for multilingual sites effectively.
RAID management with stakeholders de-risk content operations and quantify potential risks.
CMS workflow management
up CMS workflows for approvals and establish governance for publishing processes.
complete ownership of digital asset management and tag governance for the website ecosystem.
adherence to ticket management tools and publishing workflows including log maintenance for audit purposes.
publishing rights post sign-off from authoring business and QA teams.
new opportunities suggest initiatives and implement strategies to optimize CMS usage.
a solution-focused approach to resolve authoring challenges and streamline operations.
CMS adoption across features and functionalities to maximize efficiency.
incorrect component usage document problem statements and raise detailed user stories to CMS architects and developers.
CONTEXT
The company is going through the biggest digital transformation in its history creating a platform that offers an omnichannel experience to the customer supported by our large distribution footprint of over 1 million partners. Our ambition is to create a benchmark of consumer-tech experience in the country. This unit is at the center of the transformation of the companys omnichannel engine. You come in at a time wherein over the next 3 years you will get an opportunity to be in the transformation journey
ROLES AND RESPONSIBILITIES
Content Operations Management Mobile APP & Websites
of the end-to-end execution and testing of webpages created through various templates and components.
upload test and publish content via workflow across web and app platforms.
UAT testing across desktop and mobile devices to ensure accuracy and functionality.
sign-off on component deliverables from a content authoring perspective to the development team.
with business teams to enable smooth sharing and flow of content assets and metadata.
with external vendors/content licensors for creation of videos images and metadata where required.
closely with tech and product teams to refine and improve operational workflows.
complete responsibility for executing authoring tracks within CMS ensuring defined TAT compliance.
and execute operations for multilingual sites effectively.
RAID management with stakeholders de-risk content operations and quantify potential risks.
CMS workflow management
up CMS workflows for approvals and establish governance for publishing processes.
complete ownership of digital asset management and tag governance for the website ecosystem.
adherence to ticket management tools and publishing workflows including log maintenance for audit purposes.
publishing rights post sign-off from authoring business and QA teams.
new opportunities suggest initiatives and implement strategies to optimize CMS usage.
a solution-focused approach to resolve authoring challenges and streamline operations.
CMS adoption across features and functionalities to maximize efficiency.
incorrect component usage document problem statements and raise detailed user stories to CMS architects and developers.
PROFESSIONAL EXPERIENCE AND QUALIFICATION
1.810 years of relevant experience in end-to-end content operations for websites and mobile apps.
experience in leading small teams and handling multiple projects simultaneously (BAU migrations compliance and new initiatives).
knowledge of Adobe Experience Manager (AEM) or any enterprise-level CMS with hands-on authoring expertise.
at AI-driven process improvements leveraging automation and analytics to optimize content operations increase efficiency and enhance decision-making.
in content workflows governance localization and operational excellence.
in Excel/Google Sheets for handling large volumes of content data.
with Agile methodologies and ticketing systems (Jira / Azure Boards) for project and task management.
in KPI monitoring reporting and performance management post go-live.
ability to collaborate with cross-functional teams (tech product QA business and vendors) and deliver under tight deadlines.
stakeholder management communication and escalation handling skills.
11.A proactive self-starter with high energy problem-solving mindset and the ability to work in ambiguous and fast-paced environments.
is a must.
WHAT TO EXPECT IN NEXT 3 MONTHS
First 90 days could get overwhelming in a fast-paced high-growth lets-get-it-done-today environment. This is your time to get a hang of this place make new friends create your own network and understand the overall business model. All this while being driven hard to do something great overnight. Dont get scared we are a friendly place.
WHAT TO EXPECT IN NEXT 9 MONTHS
If you get a hang of it and strike a homerun you will be marked as potential high performer and included into strategic initiative and possibly also in the digital transformation project.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
