Box Office Supervisor | Part-Time | Acrisure Arena

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Box Office Supervisors assist in the operation of the box office implementing and following procedures overseeing the box office and or the VIP entrances.

This role will pay an hourly rate of $24.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until November 28 2025.

Acrisure Arena is a new state of the art Facility in Palm Springs CA which opened in December 2022. Acrisure Arena is the home arena for the Coachella Valley Firebirds AHL affiliate of the Seattle Kraken. The multi purpose arena is expected host to over 100 events per year between hockey games concerts and family shows.

• Overseeing the Box Office during events to ensure the Ticketing Representatives are providing top notch customer service
• Working with Ticketmaster Archtics to solve customer ticketing issues
• Working VIP entrances during events to ensure there are no ticketing issues for VIP customers
• Processing orders via Ticketmaster Archtics
• Dealing with customer issues either at the box office or VIP entrances

• 23 years experience in an office setting orsimilar preferred
• Ability to perform effectively under stressful situations
• Ability to define analyze and solve problems
• Ability to coordinate box office procedures with otherstaff
• Ability to work variable hours including evenings weekends and holidays
• Ability to communicate effectively both verbally and in writing
• Ability to safely and accurately handle and account for large sums of money
• Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters
• Ability to maintain an effective working relationship with other staff event promoters and the general public
• Skill in operating modern office equipment including computers
  
  

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.