Customer Service Inbound II Part time

Waterloo, WI - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

We are hiring a Customer Service Inbound I Part Time for one of our clients in Waterloo IA.

Job Description:

This position will assist the Driver Licensing (DL) Service Center staff in managing daily customer traffic and ensuring a smooth flow of operations. This role supports full-time Customer Service Representatives by helping maintain efficient service delivery and a positive customer experience during peak periods or staffing shortages.

Key Responsibilities:

Greet and guide customers as they arrive at the service center.
Monitor customer flow and direct individuals to the appropriate service areas.
Assist in managing waiting areas and maintaining an organized orderly environment.
Communicate estimated wait times and general information to customers.
Support Customer Service Representatives by managing front-end logistics while applications are being processed.
Alert management to any operational concerns or customer service issues.
Ensure customers receive timely and courteous service.

Skills Required:

Strong customer service skills with a helpful friendly attitude.
Good communication skills able to speak clearly and listen well.
Able to stay organized and manage tasks in a busy environment.

Experience Required:

Customer Service in any setting

Education Required:

No education requirements

About Us:

We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment that enables to find the high quality of talent with high success rate of talent delivery keeps us continue to be the best in the industry. By responding to this job posting you are consenting to receive text/SMS messages from us. Thank you.

We are hiring a Customer Service Inbound I Part Time for one of our clients in Waterloo IA. Job Description: This position will assist the Driver Licensing (DL) Service Center staff in managing daily customer traffic and ensuring a smooth flow of operations. This role supports full-time Custome...