German Customer Support Specialist in Porto
German Customer Support Specialist in Porto
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Job Description
Ready to start a new adventure in sunny Porto Join us in one of Europes most charming and vibrant cities! With its colorful streets stunning river views and rich culture Porto offers the perfect mix of work and lifestyle. Whether youre into exploring historic spots enjoying delicious food or working by the ocean breeze Porto has it all.
Nows your chance to build your career in a dynamic international environment right in the heart of Portugal!
Join Our Team as a Customer Support Specialist in Medical Technology!
Do you want to make a real difference in peoples lives Are you empathetic detail-oriented and passionate about helping others This is your chance to support patients across Europe while working with cutting-edge medical technology that improves daily life for people with diabetes.
What youll do
- Support patients with care & empathy Provide first-class customer and technical assistance for diabetes devices.
- Troubleshoot & guide Help patients with device usage and solve technical issues via calls email chat or SMS.
- Manage orders & renewals Ensure accurate processing documentation and compliance with medical guidelines.
- Follow procedures Apply scripts and protocols to guarantee safety and regulatory standards.
Who you are
- Fluent in German C1 level English.
- Able to support multiple markets at once.
- Experience in healthcare or technical support is a plus.
- Knowledge of diabetes or medical devices is an advantage.
- Excellent communicator with strong customer service orientation.
- Quick learner with the ability to retain and manage large amounts of information.
- Detail-oriented organized and a problem-solver.
- Stress-resistant with a calm and empathetic approach in sensitive situations.
What We Offer
- New and modern office.
- Full training to help you succeed.
- Relocation support (if applicable).
- We promote inter-company mobility to work at any of our sites around the world.
- Private health insurance free after six months
- Competitive wages (14 monthly payments per year)
- Be part of a project with real impact
Location
Porto Portugal
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Employment Type
Full Time
