Patient Care Navigator
Patient Care Navigator
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Salary Not Disclosed
1 Vacancy
Job Description
A Patient Care Navigator is a healthcare professional who guides patients throughout their amputee journey ensuring they receive the right care from amputation to release to prosthetic care and with the necessary support services to help through the transition. They act as a bridge between the patient healthcare providers and other services to make the process smoother and less overwhelming.
Key Responsibilities:
Guide patients through the CARES program (follow up care post amputation).
Main priority is consistent touch point with the patient. You are the source of knowledge to help a new amputee through the process by providing emotional support.
Assist with answering questions about new daily living activities. (ADLs)Ensuring they understand their diagnosis treatment options and care plans Advocate for patients needs within the healthcare system to ensure they receive appropriate care.
Assist patients in overcoming barriers to care such as financial logistical or social obstacles.
May assist with schedule appointments coordinate referrals and follow up on care plans.
May assist with patient recall.
Facilitate communication between patients families and healthcare providers.
Monitor patients progress and address any issues or concerns that arise during their care.
Provide patients with educational materials and resources related to their condition and treatment.
Educate patients on self-management practices and preventive care.
Connect patients with community resources such as support groups charitable assistance and social services.
Maintain accurate and up to date documentation of patient interactions to help transition care to the healthcare provider.
Track the patients clinical services provided by the O&P provider and report back to the referring physician. Close the loop.
Collaborate with healthcare teams to improve patient care processes.
Perform other duties as assigned.
Qualifications:
Previous experience in a healthcare setting preferably in patient advocacy care coordination or case management.
Certified Fitter a plus but not required.
Ability to show empathy in difficult situations
Experience working with diverse populations and understanding of healthcare disparities.
Strong communication and interpersonal skills.
Ability to work independently and as part of a multidisciplinary team.
Problem-solving skills and the ability to manage multiple tasks simultaneously.
Knowledge of healthcare systems insurance processes and community resources
Compassionate and patient-centered approach to care.
Ability to handle confidential information with discretion.
Commitment to continuous learning and professional development.
Education & Experience:
Certification as a Patient Navigator or similar credential (preferred).
At least two years experience
Personal or relatable experience with amputees.
Prior healthcare experience is preferred.
Computer proficiency required.
Work Environment:
The Patient Navigator may work in hospitals clinics or community health centers depending on the organizations needs. The role may involve daily travel to meet with patients or attend meetings with healthcare providers.
Physical Demands:
The employee is regularly required to talk or hear. The employee frequently is required to stand; walk; drive sit and use computer phone and other office equipment; and reach/pull with hands and arms bend and squat.
Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job.
Embla Medicals equal opportunity policy prohibits all discrimination (based on race color creed sex religion marital status age national origin or ancestry physical disability mental disability military service pregnancy child birth or related medical condition actual or perceived sexual orientation or any other consideration made unlawful by local laws around the world).
Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any employee of Embla Medical including supervisors and co-workers.
Important Warning: Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website.
Employment Type
Full-Time
