• Bonus based on performance
• Company parties
• Employee discounts
• Opportunity for advancement
• Training & development
• Wellness resources

Position Summary:

Key Responsibilities:

• Will report directly to the General Manager for daily objectives and routine goal setting
• Offer leadership to the sales staff
• Will be required to complete one week of training upon hire
• Greet athletes and their parents upon entry to the performance center
• Manage and update facility calendar including scheduling appointments classes and staff shifts
• Respond promptly and professionally to inbound phone calls inquiries and member questions
• Make outbound calls for appointment reminders follow-ups and member engagement
• Greet members visitors and clients upon arrival providing excellent customer service
• Maintain facility cleanliness and organization ensuring a welcoming environment
• Assist with member check-in and registration processes
• Monitor and restock front desk supplies and materials
• Communicate effectively with staff and management about scheduling member requests and facility needs
• Support extra administrative tasks as needed to ensure operational efficiency

Qualifications:

• High School Diploma or GED is required
• CPR/AED and/or BLS is preferred
• Previous experience in a front desk sales customer service or administrative role preferred
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Ability to multitask and prioritize effectively
• Friendly professional and solutions-oriented attitude
• Familiarity with basic facility management or scheduling software is a plus

D1 Training is an emerging fitness franchise that is growing rapidly. D1 Training has over 80 facilities open and 180 in development. At D1 Training we inspire and motivate athletes to reach their goals. At D1 we believe in training the entire body as a unit to produce optimal human performance. No gimmicks no fads; we utilize trusted and proven training techniques used to build the worlds best athletes and deliver the in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.