VDC Support Specialist

Compensation for this role: $45.00 to $55.00 per hour depending on experience

General Responsibilities

Maintain open communication lines with all working relationships

Follow up to ensure items for which the job is accountable are performed

Earn and maintain customers trust

Uphold the core values of the organization

Work well with others to accomplish the mission of the organization and of the job

Specific Responsibilities

Autodesk installation and troubleshooting Revit family creation/customization

Computer setup and maintenance Budget for new hardware/software as needed

Implement BIM department standards for shop drawing continuity

Provide continuing education related to VDC/BIM for the greater good of the department

Standardized onboarding of new employees

Assist in the planning design and development of new applications and enhancements to existing applications

Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems

Provide orientation and training to end users for all modified and new systems

Work with Director to maintain and monitor the department budget

Stay current with new technology and techniques and create system design proposals

Develop implement and monitor department standards templates and software requirements

Manage all construction technology

Assist in the deployment of new applications and enhancements to existing applications

Ensure compatibility and interoperability of in-house computing systems

Tracks department equipment (Hardware software RTS etc.)

Meet with decision makers systems owners and end users to define business requirements and systems goals and identify and resolve business systems issues

Assist VDC Manager in periodic field training on software use and department capabilities

General

General computer support

Prefabrication details

Day-to-day business

Time Sheets

Assisting VDC Manager

Project Management

Other duties as may be assigned

KNOWLEDGE SKILLS AND ABILITIES:

Skilled in:

Acting as a self-starter

Working with little supervision

Customer management

Listening

Speaking intelligently

Estimating resources needed to complete required tasks

Adapting to new and changing requirements environments and/or information

Managing people and processes

Managing complex projects breaking them down to their component levels

Effective written and oral communication sufficient to be able to elicit and communicate information and achieve understanding

Establishing and maintaining effective working relationships with customers vendors consultants management and employees

Operating a computer

Operate Microsoft office products

Organizing work to accomplish tasks

Reading and writing

Prioritizing and reprioritizing to meet job needs

Identifying and managing risk

Problem solving

Ability to:

Retain and access critical information from memory

Efficiently and effectively troubleshoot all AutoDesk products

Conceptually estimate and provide input on demand at design meetings

Conceptualize and visualize projects for constructability means and methods

Think on your feet

Be personally detached from ideas (no ego)

See things from multiple perspectives

REQUIREMENTS:

• High School Diploma or equivalent is required. A.A.S. degree in Drafting/Construction Management or Equivalent is preferred.
• 5 years construction industry experience is preferred with advanced proficiency in Revit Navisworks Bluebeam and ACC and computer programming experience.

Benefits of this role:

• Encore Electric provides excellent benefits for our employees including: medical dental and vision plans disability and life insurance employee-matched 401(k) paid time off (PTO) an employee assistance program that includes counseling legal and financial advice.
• Encore also provides a generous employee referral program and access to technical safety personal finance and leadership training through Encore University Encores in house training program.

Applications will close for this position on: September 15 2025 or until role is filled

For questions regarding this role please contact:

To request an accommodation during the application process please contact .

Encore Electric Inc. is an EOE including disability/vets.