Customer Service - US
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
Essential Job Functions
- Answers calls and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.
- Records call on account history record with results of the inquiry; initiates required confirmation.
- Processes customer requests by sending faxes returning telephone messages sending mail documents or using other related communication under direct supervision.
Mandatory Qualifications
- High school diploma or G.E.D.
- 1-2 years of customer service and call center experience
- Experience working with organizational functions and personnel
- Experience working with computer software and telephone technology
- Experience working with and skilled in the use of help desk software
- MS Office products experience
- Great ability to multitask between systems applications and phone calls
Other Qualifications
- Basic business and analytical problem-solving skills
- Great communication skills
- Ability to follow oral and written directions
- Great typing and collecting information skills
- MS Office products experience
Work Environment
- Office environment
- May require shift work
- Must be able to work M-F shift ranging between 6:00am - 9:00pm CT
- Due to government contract this position is only available for Citizens of the United States of America
At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States Guam or Puerto Rico
DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability pregnancy veteran status genetic information citizenship status or any other basis prohibited by law. View postings below .
We participate in addition to the posters already identified DXC provides access to prospective employees for theFederal Minimum Wage Poster Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below select your state to view all applicable federal state and locality postings. Postings are available in English and in Spanish where required. View postings below.
Disability Accommodations
If you are an individual with a disability a disabled veteran or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability you may request a reasonable accommodation by contacting us viaemail.
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology boasts a long and proud history of innovation, service and value. In 1959, computer analysts Roy Nutt and Fletcher Jones pooled $100 to form CSC, providing computer manufac ... View more
