Director, Creative
Director, Creative
Posted on :
30-08-2025
Employer Active
1 Vacancy
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Job Description
Join a Challenger
Being a traditional bank just isnt our thing so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.
How do we get there With a talented team of inquisitive and agile challengers that break through the status quo. So if youre passionate about redefining the future of bankingwhile having funthis could be your next big opportunity.
Our company continues to grow and today we serve more than 670000 people acrossCanadathrough Equitable BankCanadasChallenger Bank and have been around for more than 50 years. Equitable Banks wholly-owned subsidiary Concentra Bank supports credit unions acrossCanadathat serve more than six million members. Together we have over$125 billionin combined assets under management and administration with a clear mandate to drive change in Canadian banking to enrich peoples customers have named our EQ Bank digital platform () one of the top banks in Canada on the Forbes Worlds Best Banks list since 2021.
The Work
Reporting to the Vice President Marketing the Director Creative will lead EQ Banks internal creative function ensuring that every asset produced is strategically sound insight-informed and aligned to EQs evolving brand. This leader will set creative standards build operational clarity across workflows and integrate execution seamlessly across marketing product and agency partnerships.
As the steward of EQs visual and verbal brand expression you will build and scale a nimble in-house team that prioritizes craft efficiency and measurable business results. You will position the creative team as strategic storytellers driving growth improving customer experience and shaping the future of the brand.
The Core Responsibilities!
- Lead develop and inspire an in-house creative team of designers writers and production specialists within a pod-based structure.
- Deliver best-in-class integrated execution across email digital web social and advertising channels while championing brand consistency and clarity.
- Build operational maturity owning team resourcing prioritization and process design in partnership with Marketing Operations.
- Collaborate closely with Marketing Business Units Performance Marketing and Product Design to ensure creative aligns with campaign strategies lifecycle plans and commercial goals.
- Ensure creative output is informed by insights customer needs and performance results across channels.
- Foster a culture of continuous learning feedback and responsible innovationincluding AI integration to enhance efficiency and creative impact.
Lets Talk About You!
- 810 years in creative leadership roles within brand or marketing teams (preferably in financial services tech e-commerce or in-house creative team models).
- Demonstrated ability to balance strategic input with operational efficiency.
- Strong portfolio of work across digital channels performance marketing and integrated campaigns.
- Experienced in managing hybrid creative teams (in-house and agency).
- Deep understanding of creative operations and scaling execution effectively.
- Skilled in building team culture and fostering collaboration across functions.
What we offer For full-time permanent roles
Competitive discretionary bonus
Market leading RRSP match program
Medical dental vision life and disability benefits
Employee Share Purchase Plan
Maternity/Parental top-up while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Annual professional development allowance and a comprehensive Career Development program
A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from Equitable Banks additional office space located at 2200-25 Ontario Street Toronto ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyones diverse experiences and tandem with that commitment we support and encourage our staff to grow not just in their career path but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We cant wait to get to know you!
Required Experience:
Director
Employment Type
Full-Time
Key Skills
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