Clean Start Dispatcher - Represented
Clean Start Dispatcher - Represented
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Since 1979 the Portland community has trusted Central City Concern (CCC) to help people create meaningful long-term change. Every year we serve more than 13000 people experiencing or at risk of homelessness with affordable and supportive housing person-centered health care addiction recovery and employment assistance. By providing health care housing and jobs CCC is ending homelessness in Portland and helping people achieve their highest potential.
Seniority Bid: 09/03/2025 Close Date: Open until filled
Location: Minnesota Hotel - 322 NW 5th Ave Portland OR 97209
Schedule: Monday - Friday 6:30 am - 3.00 pm
Compensation: $21.96/hour
Established in 1996 the Clean Start Program offers full-time employment and essential job skills to the client base of Central City Concern. By providing comprehensive trash removal and cleaning services across the Portland metro area Clean Start not only helps maintain a cleaner environment but also empowers its participants with valuable work experience and the opportunity to build a brighter future.
The Administrative Assistant is responsible for assisting the Clean Start management team with overall operations and with administrative support in the day-to-day operations of the program. The Administrative Assistant is also responsible for responding to dispatch calls from businesses or ratepayers who need assistance with outdoor cleaning in public spaces or graffiti removal downtown. This position will answer the phone and dispatch cleaners during the entire shift.
MINIMUM QUALIFICATIONS:
- High school diploma or completion of G.E.D required.
- One year minimum of administrative support experience.
- Proficient in Microsoft Office software including Word and Outlook. Prefer experience in Excel. Experience with office machines (fax photocopier printers postage machines etc.) and excellent keyboard skills required.
- Must pass a pre-employment drug screen and background check.
- Sufficient manual dexterity and physical ability to perform duties
- Must have the ability to bend stoop kneel squat twist reach pull and lift heavy objects.
- Must be able to climb stairs several times a day.
- Will be required to carry an agency cell phone for work use. A cell phone will be provided by Central City Concern.
- Current drivers license preferred but not required including access to a vehicle and qualifying as an Acceptable Driver as designated in Central City Concerns Fleet Safety policy. If driving you must pass an initial driver training within 60 days of being approved as a driver and complete continued recertification training. Must maintain vehicle insurance coverage of a minimum of $100000/$300000 personal auto liability coverage.
- Ability to adhere to Central City Concerns drug-free workplace which encourages a safe healthy and productive work environment and strictly complies with the Drug-Free Workplace Act of 1988. An employee shall not in the workplace unlawfully manufacture distribute dispense possess or use a controlled substance or alcohol.
- Must adhere to agency non-discrimination policies.
- Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds religious views cultural backgrounds lifestyles and sexual orientations and treat each individual with respect and dignity.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Greet and direct clients and visitors in a respectful manner at all times.
- Answer incoming calls take messages and/or direct as appropriate. Triage incoming calls to ensure they are in the district and is a service we provide.
- Document and log all incoming dispatch calls in Excel.
- Monitor work order system phone and email. Assign the closest cleaner to complete each request.
- Organize all meetings and special events including reserving conference rooms as needed.
- Provide admin support for Clean Start employees customers or contract partners.
- Maintain accurate electronic records of all requested clean-ups.
- Responsible for printing and posting all required notices in the office.
- Coordinate office activities as needed.
- Coordinates special requests with security partners contract partners and Clean Start management team.
- Responsible for data entry of all material picked up and services completed.
- Assist management with tasks as needed.
- Facilitate office management systems supplies ordering and site operations.
- Assist with routine checks of office machines and make necessary contacts to keep items in good working order.
- Responsible for understanding the Anderson agreement and following it regarding personal property.
- Adhere to all state and federal privacy regulations including HIPAA and 42 CFR Part 2 and to CCC policies and agreements regarding confidentiality privacy and security. Support compliance with all privacy and security requirements pursuant to community partners and outside providers patient confidentiality agreements including privacy and security requirements for EMR access. This includes immediate reporting of any PHI breach of CCC or outside provider health records to the CCC Legal and Quality departments as well as to the program administrator.
- Adhere to all CCC policies procedures and guidelines.
- Attend all required meetings and trainings.
- Perform other duties as assigned.
This role is a Union Represented position through: American Federation of State County and Municipal Employees (AFSCME). You can find more information about your representation here:
BENEFITS: Central City Concern offers an incredible benefits package to our Regular/FT employees
- Generous paid time off plan which provides up to 4 weeks of PTO accrual in the first year. Accrual increases with longevity.
- Amazing 403(b) Retirement Savings plan with competitive employer match with 4.25% in the first year 6% in the second year and 8% in the 3rd year.
- 11 recognized Holidays 2 Personal Holidays.
- Comprehensive Medical Vision and Dental insurance coverage.
- Employer Paid Life Short Term Disability AND Long Term Disability Insurance!
- Excellent relocation package for those roles that qualify.
This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties responsibilities and qualifications required of the position.
As an agency deeply rooted in recovery part of our policy and commitment to a drug and alcohol-free workplace includes post-offer pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances even for those legal at the state level.
Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations contractual requirements or the duties of this job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.
Employment Type
Full-Time
