Account Specialist
Account Specialist
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Job Description
Career Area:
SalesCompensation Grade:
20Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.
Job Title: Account Specialist
Salary: 29420- 36780(deoending on experience)
Location: Larne
Benefits:
25 days annual leave plus bank holidays
Up to 10% bonus
Contributory pension scheme - Caterpillar will double the employees contribution up to 6%
Contributory share scheme - Caterpillar will match 50% of the employees contribution.
Optional flexible benefits including access to health and dental care plans EV car lease holiday purchase.
There is a requirement of 5 days in the office a week.
What Do We Do
E&T has a broad portfolio of products and services - which include engines generator sets industrial gas turbines and locomotives along with other related equipment depending on the industry and application. We deliver theseproducts and services to Catmachine oil & gas power generation transportation and industrial customers.E&T also has the Electrification Advanced Power Solutions Divisionfocused on delivering advanced electrified powertrain zero-emissions products/technologies and the solutions and services associated with these technologies. Another key component to the E&T portfolio is our Remanufacturing Division which provides great economical and sustainabilitybenefits to customers.
Job Description:
An Account Specialist position has arisen within the Order Fulfilment Department. The Order Fulfilment team is responsible for the management of prime product orders for Caterpillar dealers within Africa and Middle East Region from order entry through to shipment and delivery.
Based in Larne Northern Ireland the Account Specialist will manage Caterpillar prime product orders and related attachments received from assigned dealers on behalf of the Electric Power Marine Industrial and Oil & Gas business units within Energy and Transportation.
What you will do:
Support EAME Dealers for the Energy & Transportation sector with the following tasks:
Analyze and process commercial orders
Perform multiple tasks efficiently in a fast-paced environment
Possess understanding or knowledge of various terms and procedures related to prime product export documentation and invoicing
Monitor and coordinate logistics transportation processes end-to-end (from source facility to destination point)
Provide training to dealers
Prepare reports and implement controls
Ensure timely delivery of products according to set deadlines maintaining effective communication and satisfactory service levels with dealers
Skills:
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.
Basic requirements:
Bachelors degree in Business Engineering Marketing International Studies or related field; equivalent experience also accepted (e.g. Order Processing Export Documentation Logistics International Shipping Forwarding Letters of Credit International Trade Customer Service)
Top candidates may also have:
Proficiency in French or Spanish
Strong Microsoft Office skills
Experience with SAP ordering systems
Familiarity with Power BI or other analytics tools
Additional Information:
- This position requires up to 5% travel.
NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.
Pending the number of applications the criteria for the position may be enhanced to facilitate shortlisting. #LI
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
This position requires working onsite five days a week.Posting Dates:
August 29 2025 - September 14 2025The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.
Pending the number of applications the criteria for the position may be enhanced to facilitate shortlisting.
Not ready to apply Join our Talent Community.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
