GSIP Tech Support/Business Manager

Job Description

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g. H-1B TN STEM OPT etc.) NOW OR IN THE FUTURE.

This job may be eligible for relocation benefits

Work Arrangement

On Site: The successful candidate will be expected to report to our automotive assembly plant in Lake Orion Michigan five times per week at a minimum.

The Role

The GSIP Technical Support/Business Manager plays a critical role in supporting and enhancing the Global Standardized Inspection Process (GSIP) system across the plant floor and is responsible for overseeing the strategic and day-to-day business functions for the quality department. This individual ensures GSIPs reliability drives global standardization in inspection practices and aligns GSIP initiatives with broader quality and business goals. The individual will also ensure that quality initiatives are aligned with plant goals resources are effectively managed and performance metrics are tracked and improved. The role will require a blend of technical expertise strategic thinking and cross-functional addition the individual will act as a key liaison between quality engineering production finance and leadership teams.

What Youll Do

• Develop/set up/maintain the GSIP system at the plant
• Support validation process as required (UATs)
• Serve as the subject matter expert for the GSIP system providing technical guidance and troubleshooting support
• Manage system performance data integrity and user access across the plant site
• Collaborate with IT and engineering teams to implement system upgrades and enhancements
• Develop and deliver training materials for GSIP users including team leaders group leaders inspectors and quality engineers
• Monitor and report on GSIP-related KPIs including inspection accuracy and defect detection rates
• Lead initiatives to improve inspection efficiency and reduce DRR/DRL losses
• Align GSIP system capabilities with business objectives and quality standards
• Manage documentation SOPs and audit readiness related to GSIP usage
• Support change management and continuous improvement programs.
• Manage budgets forecasts and cost tracking for quality operations
• Monitor and report on cost of poor quality (COPQ) warranty claims and supplier chargebacks
• Identify and implement cost reduction opportunities without compromising quality
• Collaborate with quality engineers supplier quality and manufacturing teams to resolve systemic issues
• Facilitate cross-functional meetings and drive accountability for corrective actions
• Support staffing plans training coordination and resource allocation

Your Skills and Abilities (Required Qualifications)

• 3 years of experience in manufacturing or quality operations
• Strong analytical and financial acumen
• Excellent communication and interpersonal skills
• Proven ability to work collaboratively across teams
• Knowledge of automotive manufacturing processes
• Customer-focused mindset with managerial courage
• Proficient in tools such as SAP Sharepoint Excel and GSIP

What Will Give You a Competitive Advantage (Preferred Qualifications)

• Bachelors degree in business engineering or a related technical field
• Advanced degree in engineering or technical discipline
• Experience managing teams or projects
• Launch experience
• Experience with torque management or systems
• Hands-on experience on the production floor

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Benefits Overview

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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.

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