Field Support Analyst

California Creative Solutions Inc.

Job Location:

Vandenberg Village, CA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Mandatory Skills - strong preference for Palantir Foundry experience)

Desirable Skills - Real world experience supporting intelligence or operations Familiarity with Gaia or Foundry Experience training other intelligence or operations software Excellent communication skills Travel independently both CONUS and OCONUS as required Technical kn

Deal Breaker - strong preference for Palantir Foundry experience)

Summary:
Seeking experienced operations and intelligence professionals skilled in using and training others on software (e.g. Gotham Gaia Foundry etc.) to join our team. As a Field Service Analyst you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues developing new use cases and working alongside analysts to solve unique and complex problems. This role may involve collaborating closely with users worldwide and providing direct feedback regarding software feature enhancements. Additionally you will play a vital role in promoting collaboration across a global enterprise ensuring continued success for our customers.

Location : Vandenberg CA

Job Requirements:
Hands-on experience with the software product Gotham. You will be responsible for training and guiding users in its application and functionality. There are some variations of the requirements/Desired typically regarding Gotham Gaia and Foundry the Active Positions tab for alignment per role.
Training experience (Classroom or Deskside)
Proficiency in troubleshooting technical issues
Strong understanding of DoD Intelligence or Law Enforcement missions
TS/SCI Required

Desired Qualifications:
Real world experience supporting intelligence or operations
Familiarity with Gaia or Foundry
Experience training other intelligence or operations software
Excellent communication skills
Travel independently both CONUS and OCONUS as required
Technical knowledge including working familiarity with languages such as Python Java or HTML.

Mandatory Skills - strong preference for Palantir Foundry experience) Desirable Skills - Real world experience supporting intelligence or operations Familiarity with Gaia or Foundry Experience training other intelligence or operations software Excellent communication skills Travel independent...