Remote Customer Support Associate

LC GROUP

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profile Job Location:

New York City, NY - USA

profile Monthly Salary: USD 25000 - 65000
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

This is a remote position.


We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment excels in communication and enjoys providing exceptional client experiences.



Requirements


Provide timely professional support to clients via email chat and phone

Assist with scheduling follow-ups and general administrative tasks

Maintain accurate records and document client interactions

Collaborate with internal teams to resolve issues and improve overall client satisfaction

Identify opportunities to enhance processes and improve the client experience



Qualifications:

Strong written and verbal communication skills

Excellent organizational and multitasking abilities

Comfortable using digital tools email and chat platforms for remote work

Ability to work independently while managing priorities effectively

Previous experience in customer service administration or support is a plus but not required



Benefits

Benefits:


Flexible remote work schedule

Professional development opportunities and access to training programs

Collaborative and supportive team culture

Access to company resources and tools to ensure success

Exclusive employee perks


Equal Opportunity Statement

We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace for everyone.




Required Skills:

Provide timely professional support to clients via email chat and phone Assist with scheduling follow-ups and general administrative tasks Maintain accurate records and document client interactions Collaborate with internal teams to resolve issues and improve overall client satisfaction Identify opportunities to enhance processes and improve the client experience Qualifications: Strong written and verbal communication skills Excellent organizational and multitasking abilities Comfortable using digital tools email and chat platforms for remote work Ability to work independently while managing priorities effectively Previous experience in customer service administration or support is a plus but not required


Required Education:

High School Diploma

This is a remote position.We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment excels in communication and enjoys providing exceptional client experiences. Re...
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Company Industry

IT Services and IT Consulting

Key Skills

  • Electrical Engineering
  • SQL
  • Active Directory
  • VMware
  • OS
  • Windows
  • Trouble Shooting
  • Linux
  • SAN
  • Java
  • Technical Assistance
  • Setup
  • hardware
  • Technical Support
  • Software support