IPCM Operations Manager (Incident, Problem, and Change Management)
IPCM Operations Manager (Incident, Problem, and Change Management)
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Salary Not Disclosed
1 Vacancy
Job Description
Lead and mentor an IPCM team with clear objectives and guidance.
Oversee major incident management to minimise disruption.
Direct problem management to resolve root causes and improve system reliability.
Manage controlled change implementations with minimal risk.
Define and execute IPCM strategy aligned to organisational goals.
Monitor performance metrics and report to senior leadership.
Foster collaboration across global stakeholders and teams.
Continuously improve processes using data-driven insights and best practices.
Skills & Experience:
Proven background in incident problem and change management.
Strong leadership and operational management capabilities.
Analytical and data-driven decision-making approach.
Skilled communicator with global stakeholder engagement experience.
ITIL certification.
Qualification:
Relevant IT/Management qualification and ITIL certification.
Contact Kauthar Marcus on emailprotected or quoting the Ref: CTI005695.
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Required Experience:
Manager
Employment Type
Full-Time
