IPCM Operations Manager (Incident, Problem, and Change Management)
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Our client is seeking an IPCM Operations Manager to provide strategic oversight and operational leadership across Incident Problem and Change Management. This role will drive process maturity lead a specialist team and ensure alignment with business goals.
Lead and mentor an IPCM team with clear objectives and guidance.
Oversee major incident management to minimise disruption.
Direct problem management to resolve root causes and improve system reliability.
Manage controlled change implementations with minimal risk.
Define and execute IPCM strategy aligned to organisational goals.
Monitor performance metrics and report to senior leadership.
Foster collaboration across global stakeholders and teams.
Continuously improve processes using data-driven insights and best practices.
Skills & Experience:
Proven background in incident problem and change management.
Strong leadership and operational management capabilities.
Analytical and data-driven decision-making approach.
Skilled communicator with global stakeholder engagement experience.
ITIL certification.
Qualification:
Relevant IT/Management qualification and ITIL certification.
Contact Kauthar Marcus on emailprotected or quoting the Ref: CTI005695.
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Required Experience:
Manager
Key Skills
- Land Survey
- C#
- C++
- Civil Engineering
- Lab Technology
About Company
Communicate Recruitment is Specialist recruitment company with a specialisation in Finance, IT and Engineering recruitment. Our aim is to partner with you and introduce you to great careers and exceptional candidates.
