Business Analyst
Business Analyst
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Job Description
Company:
MarshDescription:
We are seeking a talented individual to join our Transformation team at Marsh. This role can be based in Sydney or Melbourne. This is a hybrid role that has a requirement of working at least three days a week in the office.
Business Analyst
As we embark on a strategic initiative for the Pacific region to transform the business and enhance operational efficiency we are expanding the Transformation Team in Sydney to include a detail-oriented and proactive Business Analyst to join the program team.
In this role you will be responsible for conducting current state assessment in terms of processes systems roles & responsibilities and organizational structures and develop solutions to address them. This role involves working with different business segments cross-functional teams to identify process simplification standardisation automation/digital opportunities and collaborate with them in driving improvements.
12-month contract initially
We will count on you to:
- Collaborate with client-facing leaders and brokers to map the current end-to-end landscape/processes including hand-offs technology used etc
- Conduct discovery assessments and analyse associated data to identify opportunities for simplification standardisation automation centralisation & right-shoring
- Create a summary of findings and proposed recommendations from the discovery assessment to get leadership alignment
- Assist in creating business cases with inputs from key business and program stakeholders
- Keeping a close track of benefits in-line with the business case and assist in regional and central reporting for the program
- Conduct gap assessment from the existing Marsh Target Operating Model (TOM) design and share findings with key stakeholders to align on way forward
- Collaborate with stakeholders to gather analyze and document business requirements for the specific improvement initiatives.
- Facilitate communication between technical teams and business units to ensure clear understanding of requirements.
What you need to have:
- Strong business analysis organisational design and process improvement experience
- Proven track record in driving continuous improvement or transformations
- Experience in the building of implementation artefacts such as policies procedures system user documentation communication and training material
- Excellent stakeholder relationship and communication skills (written and verbal)
- Strong documentation presentation and negotiation skills
- Strong understanding of operational efficiency and cost management principles
- Proven experience as a Business Analyst preferably within operational or financial projects/organisations
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management capabilities.
- Proficiency in process mapping tools (e.g. Visio etc).
- Ability to work independently and as part of a team in a fast-paced / complex environment.
- Experience with data analysis and reporting tools (Excel Power BI Tableau) is a plus.
What makes you stand out:
- Experience in large-scale program delivery or transformations
- Experience working in large and complex organizations working with diverse stakeholders
- Familiarity with Centre of Excellence (COE) frameworks and best practices
- Knowledge of change management principles and practices
- Previous experience within an insurance brokerage environment
Why join our team:
- We help you be your best through professional development opportunities interesting work and supportive leaders
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities
- Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being
Required Experience:
IC
Employment Type
Full-Time
