Spanish Translator

ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CUSTOMER INFORMATION REPRESENTATIVE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.

Division/Program Summary:
The focus of OEAs Language Services unit is to coordinate language services and provide document translation as well as telephonic in-person and video interpretations. These services are critical to: Our agencys mission to protect and promote the health of all New Yorkers the agencys current work in responding to all public health needs and DOHMHs ability to comply with Local Law 30 (LL30) mandate.

Job Duties and Responsibilities:
-Translate a vast range of communication materials related to public health policies guidance education and various levels of communication (booklets fact sheets press releases press updates social media posts and marketing campaigns) into Spanish.
-Review materials translated into Spanish by others for sense accuracy grammar style formatting and consistency.
-For languages other than Spanish manage translation projects through the entire life cycle coordinating with internal partners and outside vendors. This includes proofreading translated page layout and production proofs in other languages.
-Provide input on cultural and linguistic issues related to the development of communications materials for the diverse New York City audiences especially during the agencys emergency response efforts.
-Act as a liaison with programs and external partners such as a community-based organizations regarding public health related documents translation into many different languages for New York City residents as needed.
-When needed provide guidance and support for programs using document translation services for materials and pamphlets that go to New York City residents.


Why you should work for us:

-Benefits: City employees are entitled to unmatched benefits such as:
oa premium-free health insurance plan that saves employees over $10K annually per a 2024 assessment.
oadditional health fitness and financial benefits may be available based on the positions associated union/benefit fund.
oa public sector defined benefit pension plan with steady monthly payments in retirement.
oa tax-deferred savings program and
oa robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
-Work From Home Policy: Depending on your position you may be able to work up to two days during the week from home.
-Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805 the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S. dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone regardless of age background or location can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition anti-tobacco support chronic disease prevention HIV/AIDS treatment family and child health environmental health mental health and social justice initiatives. As the primary population health strategist and policy authority for NYC with a rich history of public health initiatives and scientific advancements from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process contact Sye-Eun Ahn Director of the Office of Equal Employment Opportunity at or .

CUSTOMER INFORMATION REP - 60888

Qualifications :

1. A baccalaureate degree from an accredited college or university; or

2. An associate degree from an accredited college or university and two years of satisfactory full-time experience responding to inquiries utilizing computers databases and information technology systems for researching the answers to questions in a customer service help desk or public information capacity; or

3. A four-year high school diploma or its educational equivalent and four years of satisfactory full-time experience as described in 2 above; or

4. A satisfactory combination of education and experience. Satisfactory full-time experience working for a New York City government agency responding to inquiries utilizing computers databases and information technology systems for researching the answers to questions in a customer service help desk or public information capacity may be substituted on the basis of one year of NYC government work experience for two years of the experience described in 2 above. College credit may be substituted for the experience in a customer service help desk or public information capacity on the basis of 30 semester credits for each year of the experience described in 2 above. However all candidates must possess a four-year high school diploma or its educational equivalent.

To be eligible for assignment to Assignment Level II candidates must have in addition to meeting the above Qualification Requirements one more year of the satisfactory full-time experience described in 2 above.

To be eligible for assignment to Assignment Level III candidates must have in addition to meeting the Qualification Requirements for Assignment Level I two more years of the satisfactory full-time experience described in 2 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time