Operations Director
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5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
1. Operational Excellence Implementation
- Execute the operational strategy defined by the COO across ISRAR s platform of schools colleges training centers and EdTech assets.
- Drive continuous improvement and process optimization initiatives at the asset level.
2. Operational Performance Monitoring
- Track and report operational KPIs including service levels resource utilization and academic/operational support metrics.
- Develop and implement operational dashboards for business units.
3. Facilities and Support Services Oversight
- Oversee the management of facility operations maintenance safety and support services across ISRAR s portfolio.
- Manage third-party vendors for facility services IT infrastructure security and support services.
4. Quality Assurance and Compliance
- Implement operational quality standards and SLAs.
- Support regulatory accreditation initiatives (e.g. MoE licensing NCAAA standards).
5. Operational Risk Management
- Identify operational risks and support mitigation planning and execution.
- Ensure business continuity plans and emergency response strategies are implemented across sites.
6. Team and Stakeholder Engagement
- Lead a team of operations managers site supervisors and QA officers.
- Foster strong collaboration between operations and academic management teams.
Requirements
- Bachelor s degree in Business Administration Operations Engineering or Education Administration;
- Master s degree (MBA or related) preferred.
- 12 years of operational management experience preferably in education healthcare or service industries.
- Proven track record of driving operational improvements across multi-site institutions.
Employment Type
Full Time
